Product: Lowes Fence Installation Clear all filters (62 of 62 reviews match)
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I contacted the Clinton Township Michigan Lowes store online to schedule an estimate for a vinyl fence in mid April. On May 02,2018 William Weber project specialist came to our home to give us an estimate. My son had drawn up the fence specifications and gave this to...
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Review
#1299021 Review #1299021 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • No acceptance of responsibility
  • Customer service sucks
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Date keeps changing for installation. I cancelled my pool party TWICE already. Suppliers blocked my rented DUMPSTER ( more money) Took off work and now it's being rescheduled. I HATE LOWE'S!!
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2 comments
Anonymous
#1508538

I have No idea What this complaint Is about.Details please.

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Review
#1290047 Review #1290047 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Order processing issue
1.0
Details
I had my fence installed back on April 6 2018. The installation company did a good job, but didnt install all the handles and locks bars. He told me to return them to the store for a refund of about 60 or 75 dollars. Mind you they also left about 15 extra bags of...
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Review
#1287825 Review #1287825 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Bad quality
Very poor verification of proper fence material and install. The "Project Installation Team Member" was very hard to contact; might as well have been the Lowes switchboard. As a result, the fence installers didn't know what was to be installed, and it was very hard to...
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2 comments
Anonymous
#1506923

i wish i looked at reviews before i contracted with them to do my fence. very poor customer service.

3 times the sub-contractor said they were coming and they didnt. seems like once they got my money the "specialist" was impossible to get in touch with.

materials got delivered...partially. they finally showed up today to mark the area, lets see if they show up at 7am tomorrow like they said

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Review
#1280961 Review #1280961 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Order processing issue
3.0
Details
Lied about left over material and did not want to credit for fence they picked up. Lisa the project mgn. was rude , did not call and communicate the problems that were delaying the project. In all took 6 months to complete. Phone call after phone call did no good....
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1 comment
Anonymous
#1526925

Lowes special installation department in Oakland Park, FL is the worse and has the most disorganized unprofessional, unprincipled people I have ever dealt with. I should have trusted my intuition and let Home Depot install my fence. Now I have to take my case to court to sue Lowes for faulty material and poor workmanship and in summation, a very foul installation, overpriced and theft of my purchased residual material from the installation.

Review
#1279853 Review #1279853 is a subjective opinion of poster.
Service
Lowes Fence Installation
Pros
  • Salesman
Cons
  • Project manager lisa
Reason of review
Order processing issue
Loss
$250
Preferred solution
Let the company propose a solution

Lowes in Florence, Kentucky - Lies lies lies

1.0
Details
We paid for a fence to be installed 9 weeks ago. We were initially told 4-6 weeks. Then told they lost our phone number and address, but it would now be 6-8 weeks due to their incompetence in loosing our information. Now 9 weeks in they are saying they will let us know. We are asking for our money back to go with a better company for the project, and they refuse.
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Review
#1268422 Review #1268422 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • Gave us the run around
  • You will not refund on an order that you never delivered
Reason of review
Order processing issue
1.0
Details

Update by user Sep 19

Now over a year later and I'm still very angry. I did get the fence guy whom Lowes sub contracted to admit that he broke and he said he filed it with Lowes.

I wonder if he was lying or if even worse Mr Darling was aware of this and didn't own up to it. I will never...

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Review
#1266363 Review #1266363 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • Steve darling
  • Mr stephen darling
Reason of review
Poor customer service
Preferred solution
Pay me for all the trouble they caused me and my family.
Tags
  • Fence Install
1.0
Details
I hired Lowe’s for my outdoor fence project. They came measured can me my drawings I approved and paid in full. My order was dropped off then an installer came 2 days later. Well I don’t have enough fencing in short by 3 sections no hardware fir my gates and no caps....
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Review
#1262521 Review #1262521 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Poor customer service
2.5
Details
Buyer beware, Lowes don’t care….
I thought these review were a fluke, nope, Lowes did a terrible job. List of issues 1.I tried to cancel the order do to the recent bad weather knocking down a large tree, directly in the path of were the fence was to go. There was also the accumulation of a huge pool...
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Review
#1252540 Review #1252540 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Poor customer service
Loss
$3000
Featured
Lowes - Failed expectations to stand behind their word and install
Lowes - Failed expectations to stand behind their word and install
Lowes - Failed expectations to stand behind their word and install
I opened a Lowes card 10/17/2017. Real easy job a fence 3 panels ,a gate and Five -8 foot posts. 1. Was suppose to be installed 11/30/17..that never happened. The florida state fence called enough for their name to show -up on caller id and no message. So, the...
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Review
#1250264 Review #1250264 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Bad quality