Lowes Fence Installation Reviews

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I just used Lowes to install my vinyl fence. Nothing was done correctly. This is just a very small example of the unprofessional way my fence was put up. Wrong fenced delivery twice and then on the installation day the wrong posts were delivered. The fence was not level (had to tell him to level it), dirt all in the grass and big gaps on the fence line and the best part, THEY PUT FAST DRYING CEMENT IN THE POST HOLES AND DID NOT ADD ANY WATER...
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November 2014 we moved into our new home in Norfolk VA and quickly had Lowes install fencing and a gate to enclose our back yard (also a new interior floor). On a rainy day Loews contractors installed 6x6 posts to anchor a gate between our home and detached garage. That was the problem. On a rainy day the contractors did not wait for the concrete to "set" so the 6x6 next to our brick home started to tilt making the gate inoperable. For five or...
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I don't have enough time nor do you to read all that transpired with our attempt to have Lowe's install a privacy fence. It boils down to this: signed contract on 7/12/16 and as of 9/9/16, still not fence. Three installers were contracted and failed to deliver. Numerous calls to our project manager, Angela, went unanswered. Calls to Dawn who sold the service went unanswered. 2 visits to the store to get some action was fruitless as they state...
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Anonymous

Anonymous Does not surprise me. I work part time for Lowes and the company could careless. Management is a joke and all they care about is making their budget to get their bonus checks....

we have a fence to put up and it has been a night mare. no one will call me back and will not answer phone calls. they have called and promised the they will have it up several times but then no one will show up 3 weeks of promising to come finally showed up and put up 4 post and have not returned. i have been very patient but this is getting out of hand need some answers. i am getting pissed off when they tell me when i call and no one shows...
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I liked
  • Gatehouse vinyl fence products
I didn't like
  • Workers
#898932
after 3 years countless hours of lies, delays,,,,i paid for a fence to keep my dog in. little dobey, after 3 years, bricks, etc line the fence, he manages to get out, every once in a while, 65 yrs old, I am chasing my poor dog to keyser ave, a very busy intersection......main truck route in taylor....fired original contractor, after job......feel free to contact me pat1032010@outlook.com , I will be glad to send pictures or invite u...
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Anonymous

Anonymous ok next time you try engrish so good yes?

I didn't like
  • Rude
#728734
We purchased high quality fencing material and install from Lowes in Anderson, SC and have had the worst experience we've ever had. It was a 3 day install and that was Memorial Day...it is now October 21st and the fence is barely standing. We have tried corresponding with them for months and they keep giving us "we're working on a resolution" with ABSOLUTELY NOTHING being done. The fence was not installed correctly, some of the materials were...
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1.0
I didn't like
  • Awful customer service
  • Installers and installation
  • How they have handled this situation
#720951
Hired Lowe's for fence installation. It took 2 months for them to install 60 feet of overpriced, cheap picket fencing and a couple of gates. Although the contract calls for Lowe's to clean up "all construction debris/waste", they informed me on the day of installation, that did not mean all of the dirt that was removed from the ground! The manager politely informed me that debris/waste does not mean dirt, it means something else. Since I was...
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1.7
I didn't like
  • Overpriced add-ons
  • Bad customer service
#697260