Product: Lowes Fence Installation Rating: 2 Stars Clear all filters (9 of 60 reviews match)
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1.8
Details
We moved into our home which already had a partial vinyl privacy fence installed, therefore we only had to install additional 74 feet of fence to make it fully enclosed. First, the crew consisted of 2 men whoe acted like this was their first day of doing any type of...
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Review
#1382474 Review #1382474 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Bad quality
1.9
Details
Had a sales rep come out on 6/7/18 for a fence & installation quote. Ask how long it would take to install the fence & was told they were 4 weeks out & I was ok with that so fence was purchased & everything was scheduled. Subcontractor came out to remeasure the yard on...
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1 comment
Anonymous
#1572532

Exact same experience. Told on 6/14 fence would be installed in 3-4 weeks.

They attempted to deliver Materials end of August but I wouldn’t allow them to leave the materials sitting in my yard for month and half since install got pushed back to mid October. Never using Lowes again

Review
#1341684 Review #1341684 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Order processing issue
1.8
Details
My wife and I purchased a fence from Lowes. Lowes was to provide the fence and have it installed. In 6 days it will be 3 months since our in person order was made. Lowes tells us now that the manufacture does not make a gate to match the fence we purchased. We bought...
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Review
#1140464 Review #1140464 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • Entire process
Reason of review
Poor customer service
Loss
$5500
Preferred solution
Price reduction
1.5
Details
Don't get a fence installed with them unless you want a headache if they mess up. A fence install was supposed to take one day, however someone messed up and didn't count the pieces correctly & was missing a post. They didn't inform me of this until afterwards and left...
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Review
#1122336 Review #1122336 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • Unprofessional delivery service and call back promise
  • Disinterest on the part of lowes employees
  • Lack of response
Reason of review
Order processing issue
1.8
Details
Lowes - Vinyl Fence installation
Lowes - Vinyl Fence installation
Lowes - Vinyl Fence installation
First they said it was a two day project that turned into a week long project that actually over a month later is still not done.They also said they would be in contact from start to finish and I was never contacted. I came home one day and my driveway was blocked with...
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1 comment
h.kitchener
#1352863

For the amount of money you spent on the fence you would be best served by contacting an attorney for a free consult to see what you can do. Since you apparently contracted thru Lowe's, it is up to them to provide a quality product and a proper construction.

I expect the sub contractor(s) they hired to do the job were at fault, but that's Lowe's problem. A good attorney can help you make things right, altho you will have to pay him.

However, you can also ask for attorney fees, etc. The sub contractor most likely has nothing but Lowe's does and should be on the hook.

Review
#1077382 Review #1077382 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • Did not finish the job
  • Poor workmanship from contractor
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.4
Details
Purchased a fence from them. They installed the fence too low in the ground. The bottom rail is just above the dirt. They kept delaying fixing it until the 1 year warranty expired. Spoke to corporate and they want to charge me to raise the fence to the proper height....
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Review
#1060113 Review #1060113 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Bad quality
1.5
Details
The reason I gave Lowes my fence business is because they install carpet for an apartment complex that I own. I never had a problem with the carpet contractors. So I hired Lowes for a fence install. They sent a contractor (Hollywood fence). in short they did a horrible...
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Review
#1035908 Review #1035908 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • Thier customer service and contractor
Reason of review
Bad quality
Loss
$1000
Tags
  • Fence Install
1.6
Details
The scheduling is a nightmare, customer service clueless, installation guys rude and unprofessional and the length of time till you actually get your fence is ridiculous. Top dollar for *** service. The supplies are still sitting in my driveway waiting to be...
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1 comment
LegitimateAntelope938
#1733303

I can understand your pain with the same store. I was promised a fence installation in Spring.

Fence finally installed July 1st. Lowes forgot to order the gate. It's now mid August and still no gate. They are holding me up from other projects I need to get done.

All I get are promises. Other customer.

projects are getting done and I keep being pushed to the back burner. Good luck!

Review
#1033293 Review #1033293 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • Installation people
Reason of review
fence installation
Loss
$5000
Preferred solution
Full refund
1.7
Details
Hired Lowe's for fence installation. It took 2 months for them to install 60 feet of overpriced, cheap picket fencing and a couple of gates. Although the contract calls for Lowe's to clean up "all construction debris/waste", they informed me on the day of installation,...
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Review
#697260 Review #697260 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • Overpriced add-ons
  • Bad customer service
Reason of review
Bad quality
Loss
$800
Preferred solution
Let the company propose a solution

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts