Product: Lowes Fence Installation Rating: 3 Stars Clear all filters (5 of 62 reviews match)
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Lowes - Gates will not close.

2.8
Details
Installed fence 8 months ago,fence has 2 gates,gate post are lose in the ground,gates will not close without pushing post to the side.They used VERY LITTLE concrete to set the post.The job was to be done in 30 days, took 3 months.
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Review
#1528230 Review #1528230 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Work Experience or Job Application
Loss
$400
Preferred solution
Let the company propose a solution
2.7
Details

Update by user Nov 27, 2018

Sorry for some of the typos was so pissed typing this on my cell phone .

Original review posted by user Nov 27, 2018

WARNING STAY AWAY. after a couple of high estimates decided to go with Lowes in danvers Ma.they were a little less for the same fencing the others sell. this project is on going for 4 months, it...
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1 comment
Anonymous
#1604785

Usually estimates for fencing will specify how many feet of fencing will be installed. Was theirs the lowest bid because they were providing less fence in their bid?

Review
#1409197 Review #1409197 is a subjective opinion of poster.
Service
Lowes Fence Installation
3.0
Details
Lied about left over material and did not want to credit for fence they picked up. Lisa the project mgn. was rude , did not call and communicate the problems that were delaying the project. In all took 6 months to complete. Phone call after phone call did no good....
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1 comment
Anonymous
#1526925

Lowes special installation department in Oakland Park, FL is the worse and has the most disorganized unprofessional, unprincipled people I have ever dealt with. I should have trusted my intuition and let Home Depot install my fence. Now I have to take my case to court to sue Lowes for faulty material and poor workmanship and in summation, a very foul installation, overpriced and theft of my purchased residual material from the installation.

Review
#1279853 Review #1279853 is a subjective opinion of poster.
Service
Lowes Fence Installation
Pros
  • Salesman
Cons
  • Project manager lisa
Reason of review
Order processing issue
Loss
$250
Preferred solution
Let the company propose a solution
2.5
Details
Buyer beware, Lowes don’t care….
I thought these review were a fluke, nope, Lowes did a terrible job. List of issues 1.I tried to cancel the order do to the recent bad weather knocking down a large tree, directly in the path of were the fence was to go. There was also the accumulation of a huge pool...
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Review
#1252540 Review #1252540 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Poor customer service
Loss
$3000
Resolved Featured
3.0
Details
Lowes - Lowe’s installed the fence incorrectly which voided warranty
Lowes - Lowe’s installed the fence incorrectly which voided warranty
Lowes - Lowe’s installed the fence incorrectly which voided warranty
Lowes - Lowe’s installed the fence incorrectly which voided warranty
Lowes - Lowe’s installed the fence incorrectly which voided warranty
Lowes - Lowe’s installed the fence incorrectly which voided warranty

Update by user Jul 18, 2017

All, as of today Lowe's gave a full refund for the fence. my thanks to everyone that helped get this resolved. My special thanks to my Lord for answering my prayers.

Update by user Jun 01, 2017

All with dad dying I forgot the emails with Fiberon. This is what I received: Sent: Tuesday, April 11,...

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6 comments
Anonymous
#1653863

I’m going through the same thing with Lowe’s now. Installed WoodShades composite fence.

In 3 years the composite started peeling off the posts...Lowe’s replaced the posts. Here we are three years later and the same problem, plus pickets warping, etc.

Fiberon said it’s installed incorrectly and Lowe’s said installation is only guaranteed for a year, so it’s our problem. Paid $20,000 for a fence that was supposed to last for 20 years and it looks like *** Lowe’s needs to make this right!!!

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Review
#1054404 Review #1054404 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • Disinterested personell
  • Warranty service
  • Customer dis-service
Reason of review
fence warranty void due installed incorrectly
Loss
$5674
Preferred solution
replace entire fence and install as fence maker instructions

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts