Product: Lowes Fence Installation Clear all filters (62 of 62 reviews match)
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5.0
Details
Lowes - Fantastic
The contractoe for my privacy fence is the absolute BEST. Jim and his crew went above and beyond my expectations. They take PRIDE in what they do. They are super nice and clean up. I am so happy with my fence and have so many compliments. I highly recommend them..
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1 comment
SympatheticSawfish
#1544706

This picture was before completion. When it was done perfection.

I put the wrong picture up. Trust me worth every penney best fence I have seen. Arrived when they said they would and finished .

this was a tricky area to do had a lot of dips and tight areas to work. Thank you to Jim and his crew.

Review
#1335878 Review #1335878 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Good quality
1.0
Details
Lowes - Fence installed on wrong property
Lowes - Fence installed on wrong property
We had a vinyl fence installed around our community and the Lowe’s installers, installed it on the wrong property. And they now want us to pay over two thousand dollars to move it. Plus they were seen by a witness, of moving the survey stakes, that landed the fence on...
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5 comments
Anonymous
#1545614

I’m assuming the community has Home Owners Association set up. If so, hire a lawyer to represent the HOA and let them deal with it.

Save yourself the headache. They will blame the Surveyor, the surveyor will blame them A good Attorney will sort it out and know who to go after.

Typically Lowe’s will use any means to put you off. But they seem to move relatively quickly when a lawyer gets involved.

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Review
#1335810 Review #1335810 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Poor customer service
Loss
$2500
Preferred solution
Let the company propose a solution
3.5
Details
Joe the fence salesman was a very nice guy, However, it took over 4 weeks for install and on the day they dropped it off i noticed the gates that were suppose to be 5 feet wide were small. The installer said they were the wrong size. They showed up with 4 feet gates...
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Review
#1328314 Review #1328314 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Bad quality
Loss
$250
1.0
Details
Lowes - Don’t use for fence installation!
Lowes - Don’t use for fence installation!
Lowes - Don’t use for fence installation!
Lowes - Don’t use for fence installation!
It’s mid-August, my fence installation job started in June. After 4 days of work and installing a gate that doesn’t even open (among other issues), it’s been 2 months since someone has been back to fix and finish the installation. I’ve called numerous times, asked for...
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3 comments
Anonymous
#1537965

I am having a similar experience here in Virginia over fencing materials and installation!!! Very frustrating... I will NEVER step foot in another #Lowes store!!!

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Review
#1326844 Review #1326844 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Order processing issue
I started the fence process in May with the only qualifier being that I needed to have the fence in by the end of the summer. Well it is mid August and I have no hopes that I will have a fence before winter at this point. Have called numerous times to the mythical...
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1 comment
Anonymous
#1535306

I've always tried to find the highest quality items / suppliers and don't obsess over price. Certainly you don't want to grossly overpay, but cheaping out is no good, either.

Lowe's employs the awful method of hiring subcontractors for installations.

It's a question mark every time that way ... I'm glad you learned something here and will probably apply it to life in general ; ask around, check out other companies' works (fence companies around here usually leave a nameplate or sign on the finished product) - find a real expert with good business ethics and you'll be all set.

Review
#1324204 Review #1324204 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Order processing issue
paid 6000thousand with my lowes credit card for fence installation and they did A *** JOB HAVE TO BE ON TOP OF THE CONTRACTORS TO FINISH THE JOB..TO NOW THEY HAVENT EVEN FILLED THE POLE HOLES WITH THE SAND..ALSO ORDER A GATE THAT COST ME 900 FOR INSTALLATION AND THE...
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Review
#1322986 Review #1322986 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Return, Exchange or Cancellation Policy
Loss
$900
Preferred solution
Full refund
1.3
Details
Our fence was supposed to be a “simple, one day project” in the offseason. We were expecting family with large dogs for an extended visit and wanted to finish our fence straight across the side yards of our small property- allowing the 2 big dogs to roam in the...
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Review
#1313854 Review #1313854 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • Customer service was the worst
  • Wrong orders
  • Poor follow up
Reason of review
problems with delivery/ordering/installing/customer service
Loss
$1000
Preferred solution
Price reduction
1.0
Details
Please do not use Lowe's for any home improvements (including Fence installation) If you are contacted by Ward Walker to set up an estimate...run and go with a locally owned company. I have spent over 2 months waiting for Lowe's to correct an incomplete and poorly...
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2 comments
Anonymous
#1525178

Why wouldn't you go to a locally owned company anyway? Who do you think does the installations for Lowes? They Hire the local companies with the lowest bids to do their work and then add a nice markup and charge you more than you could have had the job done by hiring the local contractors on your own.

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Review
#1311678 Review #1311678 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • Failure to admit responsibility and resolve the issue
Reason of review
poorly installed and incomplete
Loss
$4000
Preferred solution
Full refund
Tags
  • poor accountabilty

Lowes - Horrible installation

Lowes - Horrible installation
This is supposed to be my privacy fence...not very private...the install team has been working in my small backyard for over three weeks!!!
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Review
#1305043 Review #1305043 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Bad quality
Lowes - Lowe’s doesn’t hire reliable contractors
I recently purchased a fence and the contractor was suppose to come on a Tuesday. They cancelled because their truck broke down. They promised to come on Friday. We waited all morning and no one showed. We didn’t receive a phone call or anything. We contacted the...
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1 comment
Anonymous
#1516212

Sloppy, no doubt about it. Subcontractors are a shot in the dark, especially when chosen by someone other than yourself. That job is not exactly brain surgery on its toughest day.Although I agree with your assessment of the situation, I'm not sure how you could consider military service as a shield against disorganization and incompetence unless you're permitted to use the enemy's weakness against him ; and I don't see how to execute that scenario here.

Review
#1299933 Review #1299933 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Deliver product or service ordered