I went into Lowes in Rock Hill SC to have some keys made. The employee that was helping me just walked away. When he returned I asked for the return of my keys to go elsewhere where the service was better and he threw them at me.
I complained to the store manager and he accused me of lying, telling me his employee would never do that. I called the customer service number and a district manager called me and told me they were referring the incident to a vice-president.
After a few week without any reply I called back and subsequently received a call from their executive leadership team telling me that my incident was resolved and they found no evidence of wrongdoing on the part of their employee - Simply amazing! Lowes finds it appropriate to throw things at customers
Product or Service Mentioned: Lowes Manager.
Monetary Loss: $12.