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Verified Reviewer
1.0
Details
went to the lowes in hot springs,AR and picked out my wood flooring and all materials.they told me they would come out and measure the floor rven though I already had the measurements in 2 or 3 days and charged me $35 to measure my floor again after I just did? Afrer a...
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2 comments
Anonymous
#1804047

lowes employee attacked me verbally in store., beware of shopping there employe's our violent!

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Review
#1739224 Review #1739224 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Pros
  • Pretty good selection of products
Cons
  • Worst customer service
  • Didnt meet their october 31 deadline they guranteed money back
  • Terrable ordering
Reason of review
Poor customer service
Loss
$3
Preferred solution
Full refund

Do not use Lowe's for your Laminate flooring. Worse job. Terrible communication. The worst customer service, with store managers and Eric@ corporate office. | Lowes in Jacksonville, Florida

1.0
Details
My flooring job is incomplete since I started this job with Lowes 07-29-2019. I have to speak through Google translation to get an answer with my Installers. They damage and unfinished job. Please find other options for your installation. I am telling you, the worst job experience.
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1 comment
Anonymous
#1788367

Had a similar thing happen to us.

Review
#1727570 Review #1727570 is a subjective opinion of poster.
Service
Lowes Flooring Installation

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

DON"T GO | Lowes in Nanaimo, British Columbia

1.8
Details
We went into pick new flooring at 25% off and 50% off installation which was all discussed with Jason at Lowes in Nanaimo BC. My husband went in today to get final quote after spending $60 for measuring and was told that our so called 50% off flooring had changed to @.2.25 per square foot instead of $1.40. Cost started at 2.80 and was reduced to 1.40 after 50% off. WHAT ????. Answer from Jason at store was "well Lowes needs their cut" Are you kidding me???? Oh yes and look out for all the added fees they don't tell you about as well when you first go in.
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Review
#1705585 Review #1705585 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Reason of review
Not as described/ advertised
Loss
$1000
Preferred solution
Price reduction
1.0
Details
In August, 2019 I purchased $2,500 of flooring, and installation services for remodeling my home. Today is Sept. 23, 2019 and I am still waiting for my flooring to be delivered and a confirmed scheduled date for installation. My credit card has already been billed,...
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Review
#1661897 Review #1661897 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Reason of review
Poor customer service
Loss
$2500
Preferred solution
Deliver product or service ordered
Tags
  • Lowe s Fails Customer

Terrible Installers | Lowes in Delavan City, Wisconsin

1.0
Details
Terrible Installers - Lowes
Terrible Installers - Lowes
Terrible Installers - Lowes
Terrible Installers - Lowes
Terrible Installers - Lowes
This how they leave a job.
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Review
#1647186 Review #1647186 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Pros
  • Non-existient customer service
Cons
  • Lack of responsibilty
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • useless slow incompetent
2.7
Details
My husband and I have probably spent over $30,000 with Lowes over the last 4 years (Siding and windows) and I've always thought they were pretty honest, but my resent experience with them has but a bad taste in my mouth. We recently took on the job of remodeling our...
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Review
#1646296 Review #1646296 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Reason of review
Pricing issue
Loss
$35
Preferred solution
Let the company propose a solution
Tags
  • Ceramic Tile

Lowe’s Long Island Flooring | Lowes in Brooklyn, New York

1.0
Details
Lowe’s subcontractor Gemini Flooring Over measure so they can get more money they don’t follow up with customers until the customers call corporate they don’t request the right material putting your project on hold for weeks very crooked company and Lowe’s sweeps the problems under the rug
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Review
#1645853 Review #1645853 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Reason of review
Poor customer service
Preferred solution
Go elsewhere
2.5
Details
The worst experience ever. Salesman ordered DISCONTINUED laminate flooring. He neglected to notify me of this. After 2 weeks of not being called to schedule installation I had to find this out myself. Then the Installation Dept. Manager obtained discontinued laminate...
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Review
#1638921 Review #1638921 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Reason of review
Damaged or defective
Loss
$1605
Preferred solution
Full refund

Inflated Price-Tripled | Lowes

1.0
Details
Ordered vinyl plank flooring with Lowe’s install special $1.49 sq ft. Size 418 sq ft, when price was relayed-was told install price $2,929-my math was about $622, they added on many extras such as 50 extra sq ft for damaged planks, told salesperson-not paying for damaged product.
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1 comment
Dwon
#1748215

What company did Lowe’s send out?

Review
#1622884 Review #1622884 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Pros
  • Products
Cons
  • Procing
Reason of review
Not as described/ advertised

Lowes Reviews

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Lowes reviews
1.0
Details
Absolutely the worst company to use - Lowes
Absolutely the worst company to use - Lowes
Absolutely the worst company to use - Lowes
Absolutely the worst company to use - Lowes
Absolutely the worst company to use - Lowes
Absolutely the worst company to use - Lowes
Had a guy come and measure a job for the bathroom....to do the floors and the backsplashe and asked could it be dome in 2 weeks they said yes.....so 3 days later i get a call on job and its 680 for the job....cool i pay and sign contact just to be told after install...
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4 comments
Anonymous
#1721155

the sad part is that they really don't care! They have hundreds of other customers to take your place! As long as people flock to these box stores to get *** products and crappier service just to save a few $$$ (which you found out is bs as well) things won't get any better!

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Review
#1597730 Review #1597730 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Cons
  • Lack of professionalism
  • Entire process
  • Unorganized and not professional
Reason of review
Bad quality
Loss
$800
Preferred solution
Let the company propose a solution