Product: Lowes Flooring Installation Clear all filters (27 of 27 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Their worker stacked 4,700 pounds of bamboo flooring in a 6x6 square area....instead of spreading that weight around the home floors....and damaged the floor joists which started movement in the structure. The sent their engineering company who found no issues. Our...
Read more
Anonymous
Anonymous

4700 pounds, that sounds a touch over stated. Even if that were the case, that one room would need to enormous. Bamboo flooring needs 5-10 days to acclimate to the area it wil...

Anonymous
Anonymous

Lowes contracts out the workers, and so your complaint is with the contractor Lowes does business with.

Product
Lowes Flooring Installation
#1180051
Reply to reviews
I had laminate floors put in 10 months ago. One of the boards broke and overlapped another board. My son cut his foot on it walking through the house, and I called to have Service Pro's (Lowes installation provider) come look at it so we can have it replaced. The...
Read more
2.0
Product
Lowes Flooring Installation
I didn't like
  • Bad warranty
#1172399
Reply to reviews
I contracted with the LOWES in Somerset Pa. The contract was to install laminate flooring in several rooms in my vacant house. This contract was in late August 2015. The installer did not install until late October of that year. He supposedly considered himself one of...
Read more
Product
Lowes Flooring Installation
#1172041
Reply to reviews
11 weeks since the day I paid $7000+ for new flooring...and the job has yet to be completed. Local Lowe's management actually hides from me when I come into the store to try and find out any updates. The local Lowe's and Lowe's corp will not acknowledge or dispute my...
Read more
1.0
Product
Lowes Flooring Installation
I didn't like
  • Managements refusing to contact me
#1159781
Reply to reviews
Had issue with floor installation that caused us to cancel family dinner for 22 people.Was promised 3 times in 3 consecutive weekly phone calls that a Marketing Director, then a Regional Manager would DEFINITELY call me within 24 hours. The customer relations people I...
Read more
1.6
Butler, New Jersey
Product
Lowes Flooring Installation
I didn't like
  • Unprofessional management
  • Poor customer service from corporate - 800-445-6937
#1146280
Reply to reviews
Flooring was a disaster. People in store are not flooring people just sales people. Ended up with three estimates, each one higher than the rest, adding on things that were not needed every time. We ended up cancelling the flooring after hearing from their own...
Read more
Product
Lowes Flooring Installation
#1144731
Reply to reviews
Lowes lack of professionalism and total mismanagement of the rehab of my condo is appalling. I started on a good note with the design crew (Sales). We worked together and came up with the cabinets appliances, flooring, doors, new toilets, etc. We gutted the small two...
Read more
3.0
Product
Lowes Flooring Installation
I liked
  • Sales
I didn't like
  • Poor follow through with orders
  • Crummy service all around
  • Installation people
#1140375
Reply to reviews
Delivery men would not deliver pallet of flooring inside house - left it in cold garage for week and a half before I could get it into the proper rooms to acclimate. Had to aggressively call and chase down installers to set date for installation that was convenient...
Read more
Anonymous
Anonymous

Most deliveries from home centers are off the back of the truck unless you make arrangements and pay extra to have product brought into the house. You shouldn't have waited to...

2.3
Butler, New Jersey
Product
Lowes Flooring Installation
I didn't like
  • Store management
  • Poor management response to my issue
#1133024
Reply to reviews

I had lowes of scott township put a kitchen floor in. After 3 months i noticed bubbles. I called it took 3 months to have them put in a new floor. Had no clue why this happened. Well a couple of months after this one was installed it happened again but worse!! I called...
Read more
1.6
Product
Lowes Flooring Installation
#1118728
Reply to reviews
Show

Lowes - DO NOT USE THIS COMPANY for REMODELS

Spent over $30,000 on bathroom remodel. Installer did not install shower floor or bathroom floor correctly. Damaged grout. Contacted Lowes they have not followed up with a fix. Lowes will not call us back.
1.2
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Product
Lowes Flooring Installation
#1100743
Reply to reviews