Lowes Flooring Installation Reviews and Complaints
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Lowes - M.sahin
lowes installed my backsplash couple months ago after i complain terrible installation someone came to inspection and they find something wrong and inspector said need repair and i said can't repair needed full replacement after lowes customer service called me go to lowes pick different kind of tile and we will replace with the different installer when i was waiting phone call for replacement appointment they said we didn't called you about replacement after I forced the said ok. we called for replacement but we're going inspection one more time they send old women and inspector said nothing wrong everything is perfect i know they provide fake report they don't stand their word
Author
PissedConsumer1570739
Service
Lowes Flooring Installation
0 comments
Lowes - CARPET LAYERS TRASHED BASEBOARDS
Had carpet installed and baseboards were damaged.. not just scuffed but dented and gouged.. to the point of having to be replaced. Lowes will only offer us $100 gift card to cover cost of paint.. Service Pro came out to inspect and even stated that he couldn't believe what he was looking at... and Lowes still will not take responsibility for making this right.. do not every shop for carpet at Lowes... these are just a few pictures
Author
ChillyStork
Location
Daphne, Alabama
Service
Lowes Flooring Installation
Reason of review
baseboards damaged and need to be replaced
Loss
$2
Preferred solution
Replace my damaged baseboards with new ones. I dont know the value of this.
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Lowes - Porcelain floor falling apart
Tile grout cracking and moving. Installation was 2017 from Lake front Flooring in Erie Pa. Rep from lake front flooring said Lowes grout was an interior product, before they left he said would be in contact. that was in march of 19. went to Lowes and they said grout was not the problem and they will contact Installer. No response. Called Lowes back and they said call corporate, I did. Corporate said a work order needed. thats where im at. After 7200 investment from Lowes with a result of a big runaround. I have built two houses using lowes and this is what you get A huge buyer beware
Author
EnlightenedGoldenOriole448
Location
Millcreek, Pennsylvania
Service
Lowes Flooring Installation
0 comments
Lowes - Beware
I paid 35 dollars for flooring to be measured and another for backsplash to be measured in kitchen and bathroom. I went to Lowe’s to pick out the product I wanted and never received a call on the estimate. I called several times and each time I was told they would get back to me. That was two months ago. I called to speak with manager to complain and he just said I’ll have them call you. They called but didn’t leave a message. I will go further up the chain. I will get my 70 dollars back. That is ridiculous. I have never seen such poor customer service in my life. So buyers beware!!!
Author
ShimmeringPerch
Location
Lawrenceburg, Indiana
Service
Lowes Flooring Installation
1 comment
LOWES on YELP IF YOU’RE SERIOUSLY CONSIDERING LOWE’S FOR A RENOVATION PROJECT IN HONOLULU, PLEASE READ THIS FIRST! In the many renovation projects I've been involved with over the years or even discussing them, never have I encountered such levels of incompetence,...
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Author
WittyEdibleFrog363
Location
Honolulu, Hawaii
Service
Lowes Flooring Installation
Cons
- Everything to do with management
Reason of review
Bad quality
Loss
$30000
Preferred solution
Finish the project or refund owed funds
0 comments
Lowes - Don't do it
Had a tile floor installed before Christmas by Lowe's. Long story short the tiler failed to install the transition from our kitchen to our family room so we had a big gap between the carpet and tile. He said the store didn't supply the transition piece so he couldn't install it. How do you not mention that you are missing supplies before you start a project??? How do you supposedly complete a project when it's actually not completed? Unfortunately you cannot install a transition piece after the fact when it involves tile because the transition piece must be installed before the tile is laid. So here it is weeks later and Lowe's has not come up with a solution nor has the contractor after several phone calls to both Lowes and the contractor.
Author
PissedConsumer1446210
Service
Lowes Flooring Installation
Reason of review
Bad quality
0 comments
I purchased Floor from Lowe's and requested installation. They use subcontractors. A small gentleman named Tim, who seemed sick, did the measuring. I asked him several questions, but he could not answer. He said I needed to ask the installers. I asked Tim if my kitchen...
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Author
PissedConsumer1440325
Service
Lowes Flooring Installation
1 comment
A year and a half later (after the labor warranty had expired) our floors began to pop and when you walk on certain areas it pops worse. Lowes contends we have a moisture problem, but our home was checked by their installer before the floor was put down. It makes me...
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A flooring installation company is a certified home inspector??
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Author
PissedConsumer1420418
Service
Lowes Flooring Installation
Reason of review
Bad quality
0 comments
Lowe's installed 900 sqft of hardwood flooring only to have it almost immediately start squeaking and moving. After months of conversations (mostly ignored), Lowe's/Pro Services sent multiple reps to our house and each one had a different take on the problem (glad I...
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Author
MellowPigeon291
Location
Richmond, Virginia
Service
Lowes Flooring Installation
Cons
- All aspects of lowes pro services
Reason of review
Warranty issue
Loss
$10000
Preferred solution
Remove and Replace with expert installer / full compensation
0 comments
I purchased laminate flooring to be installed in April, 2018. When the installer came, he found that the subfloor height had been measured incorrectly. There was a another delay when the subfloor was delivered in a wet condition meant for outside use. After many weeks,...
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Author
UnrulyAkbash
Service
Lowes Flooring Installation
Reason of review
Poor customer service
Loss
$500
Preferred solution
Price reduction
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OK, I won't. I'll never live in Honolulu either so I guess it's a moot point.