Product: Lowes Flooring Installation Clear all filters (18 of 18 reviews match)
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While in Lowes on Aug.25, we were contacted by a sales representative that we were due a refund of about $48 on a floor installation. In order to issue the refund, the sales person went to the cash register and completely reconstructed the entire sale. What a terrible...
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Anonymous
Anonymous

To keep inventory straight they needed to refund and sell the product. It looks like the processed it as 2 transactions rather than doing it in 1 transaction. If they had proc...

Product
Lowes Flooring Installation
#1093600
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We had laminate flooring put down throughout our house 2 years ago and the nightmare still continues. For 1.5 years they came out monthly to re-glue the floors because the boards shifted and left big gaps. Then we agreed to pay more to get tile put down in the whole...
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Anonymous
Anonymous

What did you expect when you shopped at a "DISCOUNT SELF SERVICE home improvement" store? That's what they are, and always will be. That's how and why they put all the small f...

1.0
Product
Lowes Flooring Installation
I didn't like
  • Product
  • Gave us the run around
#1082739
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Resolved

I was told from the beginning that if I got the Lowe's card it would be 0% financing for 18mos to have flooring installed, still waiting on the 9% financing for 2 months now. I was told it would be about $100 to have 2 toilets reinstalled, after floors done. That came...
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4.3
Product
Lowes Flooring Installation
I liked
  • Sales associates in the store
  • Floors themselves look great
I didn't like
  • That the leveling was not incl in the estimate
  • No communication
  • Supervisor in the installation dept
#1069322
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Lowes - DO NOT USE THIS COMPANY for REMODELS

#1100743
1.2
Details
Spent over $30,000 on bathroom remodel. Installer did not install shower floor or bathroom floor correctly. Damaged grout. Contacted Lowes they have not followed up with a fix. Lowes will not call us back.
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Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money

Lowes - Jan to july

#1071607
If I went into full details I would be here all day and night. The first install was not done right and it wasn't until months later another person installed carpet and it's not as nice of carpet as I originally paid for. Lowes doesn't care the store won't handle it and the operations production doesn't believe me. Go elsewhere or loose time and money!
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I visited the flooring dept at Lowes on 196th St SW, Lynnwood Wa on July 13 to order carpet for 2 homes my sister and mother own. I filled out the flooring folders w/correct install address, my email, names and # for owners. Installers came out and measured. That's...
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1.8
Product
Lowes Flooring Installation
#1067860
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Lowes floor installation disaster.
Lowes floor installation disaster.
Lowes floor installation disaster.
Lowes floor installation disaster.
Situation: Purchased Geospring Water Heater from Lowes in 2012. Very satisfied. Similar to an AC unit, these drain condensation through a condensation line. Code requires drain. Installer installed vinyl planks over the portion of the drain needed for the condensation.
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1.5
Lowes Centerville, Ohio
Product
Lowes Flooring Installation
#1062580
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Why does the manufacture have to contact me, I went through Lowes for the purchase & install, Lowes should stand behind the product & make it right. Very pissed off, disappointed tired of run around. My warranty will be up in 4 mths now. Blame the installer, blame the...
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Lowes Flooring Installation
#1042257
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Friday, March 24th, Lowes came out to estimate foor tile to be installed in kitchen. Here's where things went wrong: #1 went to pick out tile/materials on Saturday, March 25th. Was told couldn't until the estimate came in, and that be on Monday, March 27th  #2 Monday...
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Product
Lowes Flooring Installation
#1036803
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No? He would compensate me if I wanted to buy additional items from lowes. I do not like shopping here, it's a rip off and nothing gets done. Good luck actually having the floor installed after you spend 2,000$ for it! And thanks to Will, the installer, who tried to...
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1.7
Product
Lowes Flooring Installation
#1029786
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We went into Lowe's on March 12th to see about getting hardwood flooring for our living room, kitchen, and steps. We paid the $35.00 for someone to come out and measure our floors. On the receipt it says that someone should be calling us in 2-3 days to make an...
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4.3
Product
Lowes Flooring Installation
I liked
  • Flooring
I didn't like
  • Cusomer service at flooring
#1027676
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So we purchase cheap Lowes carpet to install in my mother-in-law's finished basement. 600 square feet, easy job. The installers show up and I'm there to supervise. I take a vacation day off from work. Two guys, two separate trucks. I see padding, but no carpet. Hmm. So...
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h.kitchener
h.kitchener

Time to find a good carpet place! We have bought from a local place that has been in business for decades and never had a problem with carpet, vinyl, etc. Of course, they only...

1.5
Product
Lowes Flooring Installation
#1017366
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