Manufacturer: Lowes Category: Installation Clear all filters (5 of 5 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
On 5/1/2016, we purchased Pergo flooring and signed into contract for installation with Lowes for flooring in our kitchen and hallway area. On 6/6 and 6/7/2016, install took place with Will from TriStar flooring sent from Lowes. On 6/9/2016, we purchased an additional transition strip and an order for needed repairs including a corner edge chipping up on area of flooring, via phone conversation with Josh, Lowes sale associate. We were contacted...
Read more
1.7
I liked
  • Floor color
The final project was to replace carpet with very expensive Cali Flooring bamboo flooring from Lowe's. We were given a 12 month full "guarantee". Within 2 weeks, the flooring began buckling and planks coming up. It took almost 6 weeks of contacting Lowe's to get any response. They finally replaced the flooring. After the 2nd installation, within 8 weeks, the flooring started buckling and it took 12 weeks to get any action from Lowe's. We felt...
Read more
Anonymous

Anonymous Lowe's is only responsible for the warranty ONE TIME! After that it is up to the manufacturer to either stand behind their product or not. You shouldn't have gone to a DISCOUN...

1.4
I didn't like
  • Any experience i had during this home remodel process
#976651
Installer came and was unaware (even though I paid for this service) that he had to rip out carpet and some old flooring. They had to order more wood which took a week and then again a few days until the installer could come out. They investigated the flooring and install 3 times. During which the flooring started to cup. We had new wood ordered and was ordered short as per the original order not the updated sizing. That has been here for...
Read more
2.1
I didn't like
  • Installation
  • Lack of communication
  • Service
#958596
My Name is Louise Thompson, May of 2016 I purchased flooring with Lowes for my Kitchen, Dining and living area. On May 31st My wood floor was installed I was not happy with the flooring and expressed my concern that I did not like all of the black going through the flooring and knots that is not what I was shone at the store. Walt says to me well there is nothing I can do about it now I call Lowes and when I got off the phone Walt says I am...
Read more

Lowe's refuses to install a particular flooring in my home. I asked if they had an installer I could call. "Sorry against policy". Feel like they just left me hanging. Called Home Depot. No problem. Guess who I'm buying my flooring from. I don't understand why Lowe's has a policy that prohibits customers' from participating in promotional. Have to hit a hundred words but I've written everything pertinent. I hope this passes muster...word word...
Read more
Anonymous

Anonymous Too bad you did not use more of those words to go into detail but WHT you are trying to describe. Just because you know and went through it, doesn't mean random peons like my...