Product: Lowes Flooring Installation Rating: 4 Stars Clear all filters (3 of 60 reviews match)
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3.5
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Lowes - Major Home Renovation Disaster
Lowes - Major Home Renovation Disaster
Lowes - Major Home Renovation Disaster
Lowes - Major Home Renovation Disaster
Lowes - Major Home Renovation Disaster
Lowes - Major Home Renovation Disaster
Lowe's Rincon Ga. In the beginning I was given permission to record. Contract signed 1/27/2017 Displaced from home since 3/13/2017- current. I have recordings of being told .1.) In my house being told No you cannot have another contractor do the work. This is before...
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Review
#1230850 Review #1230850 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Reason of review
Poor customer service
Resolved
4.3
Details

Update by user Jul 07, 2017

Once the customer service group was contacted, they immediately contacted the local store. I was contacted, the same day by Kaitlyn, and she was able to speak with the Lowe's credit card servicer and was able to adjust my terms to the 0% for 18months. This was my...

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Review
#1069322 Review #1069322 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Pros
  • Floors themselves look great
  • Sales associates in the store
Cons
  • Supervisor in the installation dept
  • That the leveling was not incl in the estimate
  • No communication
Reason of review
Financing
Preferred solution
Price reduction
4.3
Details
We went into Lowe's on March 12th to see about getting hardwood flooring for our living room, kitchen, and steps. We paid the $35.00 for someone to come out and measure our floors. On the receipt it says that someone should be calling us in 2-3 days to make an...
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Review
#1027676 Review #1027676 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Pros
  • Flooring
Cons
  • Cusomer service at flooring
Reason of review
Poor customer service
Loss
$35
Preferred solution
Lowe's management should be made aware that there are problems at the California, Md store that are costing Lowe's money.

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts