I have been dealing with Lowes for over 1 year just to get the refrigerator replaced and get my food losses I have had them replace three of the same refrigerator during the warranty period. It is now a year and a half and they have tried everything in their power not to pay us what they owe.
I have all my receipts and all of the correspondence with them over the time. It has taken two Better Business Bureau complaints to get them off of their arses just to do what is right. So no matter what keep all your paperwork file a BBB complaint in North Carolina online and make them give you what they owe you. They want to make it hard so you will not file and then they keep their money or should I say your money.
If you file it in North Carolina the executive staff will get involved. I hope this helps.
DON'T GIVE UP MAKE THEM HONOR THEIR WARRANTIES!
Monetary Loss: $1794.