Bought a new dishwasher with free delivery. First they never called as promised to tell me the 2 hour window.
When I called I was given window but no delivery arrived. I called Lowes and the guy told me it wasnt that late. Really? I called their dispatch and a nice woman told me she left a message and text message for the delivery person, asking him to call me, that i was waiting only a half hour more.
No call back. So I have wasted 2 1/2 hours off from my job for a "free" delivery that never arrived.
I give Lowes an F for customer service. I wont buy another appliance from them.
Product or Service Mentioned: Lowes Delivery Service.
Monetary Loss: $149.