Bought a new dishwasher with free delivery. First they never called as promised to tell me the 2 hour window.

When I called I was given window but no delivery arrived. I called Lowes and the guy told me it wasnt that late. Really? I called their dispatch and a nice woman told me she left a message and text message for the delivery person, asking him to call me, that i was waiting only a half hour more.

No call back. So I have wasted 2 1/2 hours off from my job for a "free" delivery that never arrived.

I give Lowes an F for customer service. I wont buy another appliance from them.

Product or Service Mentioned: Lowes Delivery Service.

Monetary Loss: $149.

  • Lowes Free Delivery
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