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My wife and I went into Mt. Pocono Lowes to order a storm door and garage door.

From the first moment I knew this was a mistake when the sales person charged us for a higher priced door and printed an invoice for a cheaper door. After we thought we corrected that issue, it took three weeks of calling Lowes to get an installation date and we got the run around. Then the installer installed the wrong door and ran out of trim. Again Lowes gave us the run around and would not admit to an error in ordering the wrong door.

Even the installer said his paperwork from Lowes was different from our paid receipt. This whole ordeal was not worth dealing with incompetence even at the upper management level. We will not even but a screw from Lowes.

The agrivation was too much anxiety and no one would take responsibility. Buyer beware!!

Product or Service Mentioned: Lowes Sales Representative.

Reason of review: Poor customer service.

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