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Exchange, Refund and Cancellation Policy
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3 comments

This is great that Home Depot is eating Lowes lunch. I'm a volunteer Vietnam veteran and when I pull my driver's license (which clearly states that I'm a veteran) at Lowes for a minor veteran's discount the kids working at Lowes who don't know anything about the armed forces refuse to accept my ID while Home Depot gladly honors it.

That's why I do all my hardware shopping at Home Depot.

Keep up the good work guys. It's the little things that count.

Reason of review: Poor veteran discount honoring.

Preferred solution: Let the company propose a solution.

I didn't like: Poor veteran discount program.

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Anonymous
#1122438

I think this is a store by store problem. I use the branch in Saratoga Springs NY, and the staff always give me a discount, along with a cheerful "thanks for your service".

he branch at nearby Clifton Park can be problematical though.

Anonymous
#1118593

It's Lowe's policy to accept the DD214 (which is what the drivers license status indicates) only on Memorial Day, Veterans Day and 4th of July http://www.lowes.com/cd_In-Store+Services_745829091_

Hopefully Lowe's sees all these negative comments from people who should have better things to do with their time than complain about a few cents and axes the discount altogether.

Anonymous
#1118522

I always thought vets were tougher and deserved my respect but I have to wonder with all this crying about not getting a little discount in a retail store.

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