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Diversity of Products or Services
Product or Service Quality
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Lowes Harbor Breeze fan lights (after installation 3 weeks ago) now will not turn off. Harbor Breeze customer service has no idea how to fix it; directed to return it to the store.

Its installed on a 13 ft ceiling.

I need some assistance in identifying the cause; company ia less than responsive. Can I get some help?

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Do you use a remote or a wall switch? If you use a remote, have you tried changing the batteries in the remote.

Is it the fan or the lights on the fan that won't turn off?

Is there more than one switch? You need to provide more information to get an answer.

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