Purchase a Grill online a week ago, they call me to setup appointment for delivery and install. On the day of delivery they call to say they cannot install it.
So I asked WHY is this the first I am hearing this, it has been a week passed and no call stating this. The person stated he will call his manager and get back... 7 hours later no call and no grill.
I call the store and they act as through I didn't order anything. This is their 3 strike I am not spending any more $$$ in at Lowes.
Product or Service Mentioned: Lowes Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $1101.
Preferred solution: Let the company propose a solution.
Lowes Cons: Customer service.