Product: Lowes Home Delivery Service Clear all filters (6 of 6 reviews match)
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Poor management of products and services at 3500 S Semoran Blvd, Orlando, FL 32822 location: - management proved unable to follow-up on promised call-backs, - management & staff proved unable to properly communicate internally within Lowe's as well as externally with...
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2.2
Product
Lowes Home Delivery Service
I didn't like
  • Never get back to us with calls
  • Limited ability to override and solve my complaint
  • You will not refund on an order that you never delivered
#1230380
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Lowes - Incompetent from top to bottom

Promised delivery on the 1st, never called and never showed, when we called they said 7 more days. Got my money back and they didn't even care. Bought washer at home depot and got it 3 days later. Lowes will be the next big box going bankrupt!
1.4
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
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Price Affordability
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Product
Lowes Home Delivery Service
#1228762
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I was at Lowe’s on April 6, buying appliances after a horrible ordeal that went on for weeks regarding a previous purchase of appliances that their credit card company could not seem to coordinate with the store so we could have appliances we had purchased to be...
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Anonymous
Anonymous

Why are you complaining about Lowes? Just like any other retail store they have an independent credit company that issues a card to be used in their store. They have nothing t...

Anonymous
Anonymous

Lowe's isn't a credit card company. Duh.

Product
Lowes Home Delivery Service
#1228476
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Our lowes store is a total mess if you place an online order. We ordered an upright freezer last month. We received a delivery date and everything. The day came and we got no delivery. i called the next day and they had no record of our order. Turns out they cancelled...
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Anonymous
F.S. Houston

Ditto. But we were “lucky” enough to get a loaner washer. It wouldn’t drain, so I diagnosed it based on error codes and past problem reviews with this particular brand. You wo...

Anonymous
Anonymous

Obviously they don't need your business. Go somewhere else. But i would be willing to bet that you did something to trigger their bad attitude.

1.0
Product
Lowes Home Delivery Service
#1228319
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Placed an order with Lowes on-line for over $8.000.00 worth of appliances on 8-9-17. On 8-9 I get a call from the LakePark Store what I would like my order delivered we agree on a delivery date of 8-17-17. Got a call from the Lowes delivery company at &:50 am on...
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1.0
Lake Park, Florida
Product
Lowes Home Delivery Service
I didn't like
  • No communication between store
  • Delivery company and customer
#1102233
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I called off a half day work and wait for the delivery at home. But I didn't see truck before 12 so I called the store, and their manager told me the delivery will be at least 2 hours late and they still cannot guarantee a firm time. They wasted my half day of my PTO...
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Anonymous
Anonymous

Having worked in a store that delivers and having made purchases I've had delivered to my home I have learned that if you want something at a certain time, rent a truck and pi...

Product
Lowes Home Delivery Service
#896740
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