Lowes in Lexington NC is incompetent. I took a chain for my saw into the store and the sales person got a chain and stated this is the one you need.
I left and went home to find it was not the right size. I returned to the store and had to get a credit on a Lowes card whereby I then went to another sales person and asked for a 18 in chain. I got the only one on the shelf which had been opened. I left and went back home to find that the chain inside the package was a 20 in.
I returned for the third time to be told that they did not have a 18 in chain. Now I have a blue lowes card with $31 on it that is useless to me and the charge on my credit card.
I hate this store and the incompetent people they hire. I went to Tractor Supply and bought a chain from smart and personable sales people.