Wake Forest, North Carolina
Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
1 comment

Kitchen Remodel was a total disaster. The Install took over 3 months to complete because project coordinator was so rude and did not care if installation was done or not.

I called management and spoke to everyone it seems at Lowes and they all have the same attitude of not caring if customers are satisfied or not.

I was lied to and even hung up on by rude Lowes management and install staff. This was the worse experience I have ever had, will never use Lowe's services again.

Product or Service Mentioned: Lowes Installation.

Reason of review: Poor customer service.

Lowes Pros: Products offered.

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I am going through the same thing with Lowes in Framingham mass. Been six months, a total disaster and not done yet.

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