Product: Lowes Installation Clear all filters (216 of 216 reviews match)
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Lowes Installation Review

1.0
Details
Do not use Lowes for contracting services. They use horrible subs, do Not respect personal property, charge you upfront, and have a forced arbitration clause to avoid accountability. Please beware and use others.
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Review
#798731 Review #798731 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Poor customer service

Lowes - Installation Review from Ekron, Kentucky

2.3
Details
I have been waiting a year to get a storm door replaced.... after blasting Lowe's on Facebook a representative called me. Immediately he set up a time for an installer to come out. Although the installer canceled twice....he finally arrive Saturday morning three weeks later without my door...... with only instructions to repair my door not....replace my door. It really isn't this installers fault...he was only following information he was given by a very inefficient customer service. I am so disillusioned with Lowe's...... Everyone is now passing the buck. Come on Lowes....all I want is what I paid for!!!!
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Review
#798725 Review #798725 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Poor customer service

Lowes in Blue Springs, Missouri - Flooring

2.0
Details
regarding claim #17582376on flooring that i purchased and was also installed thru lowes , here in sedalia , mo.65301...for several months i've been getting the run around , and thru Armstrong , they told me they had all the info they had needed , and had this lowes store deduct what was charged it it, and that this lowes store was to refund my money i spent.. the people here at lowes , keep telling me different . i need this to be resolved quickly..please work this out . Sincerely , Kathren Howerton 660=619-7523 Sedalia , mo . 65301
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Review
#792287 Review #792287 is a subjective opinion of poster.
Service
Lowes Installation
Pros
  • Two nice people out of the whole staff
Cons
  • Bad service 3rd or forth time now
Reason of review
Damaged or defective
Loss
$741
Preferred solution
Full refund
Tags
  • customer serivce conversation
  • Incorrect Installation

Lowes Installation Review

1.0
Details
Worst experience! Would never use them again to do anything. Been one year and they still can't schedule to redo a tile job that was the worst anyone has seen!!
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Review
#784152 Review #784152 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Poor customer service

Lowes - Installation Review from Havelock, North Carolina

The latest, bought carpet for bedroom. Paid to have old carpet and padding removed. Waited 3 weeks and at 3:00pm the installer cancelled. Called installer office and was told they were booked up for the next day. Made no attempt to do my job that has been paid for for 3 weeks. The earliest they can do the job is the end of next week. I will be as uprised if they show up. Also they put that th e installer was removing the furniture. I did not want to pay for this but none the less they charged me for it anyway. Two years ago I bought a refrigerator from Lowes. I got delivered damaged, the side was dented in. It took another ten days to get the replacement. I highly reccomend to not make big purchases from this company. The lumber is expensive and poor quality. As most of this companies products are over priced.
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Review
#784002 Review #784002 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Poor customer service
1.0
Details
Kitchen Remodel was a total disaster. The Install took over 3 months to complete because project coordinator was so rude and did not care if installation was done or not. I called management and spoke to everyone it seems at Lowes and they all have the same attitude...
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1 comment
Anonymous
#1106287

I am going through the same thing with Lowes in Framingham mass. Been six months, a total disaster and not done yet.

Review
#783659 Review #783659 is a subjective opinion of poster.
Service
Lowes Installation
Pros
  • Products offered
Reason of review
Poor customer service
Resolved
1.0
Details

Update by user Feb 20, 2016

Lowe's has contacted me on this and I cannot say enough about the excellent service I received. They reviewed the facts of my complaint and honored their price match just has they promised. Also, they contacted me often to be certain the item was delivered in a timely...

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Review
#783359 Review #783359 is a subjective opinion of poster.
Service
Lowes Installation
Cons
  • Customer service from assist manager
  • Unwillingness to offer assistance
Reason of review
Poor customer service
Tags
  • Not Guaranteed Price Match
2.2
Details
We had Lowe's put in our flooring ..In livening room,dinning room and hallway ...I have had to call them over 20 times ..They sent out two diff guys to fix the floor in over 5 months...still the flooring is not fixed and one guy cut *** in my kitchen floor the size of...
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Review
#782296 Review #782296 is a subjective opinion of poster.
Service
Lowes Installation
Pros
  • Friendliness of staff
Cons
  • Installers and installation
Reason of review
Poor customer service
Loss
$1800
Preferred solution
Price reduction
Tags
  • Lowe s Home Improvement

Lowes in Jupiter, Florida - Armstrong laminate installation

4.8
Details
Lower did a wonderful job; the laminate looks beautiful and its been years since I had it installed and still holding as good as the first day that was installed. I recommend Armstrong laminate and lower flooring as they did great. I don't know why armstrong did away with laminate and now Bruce is fading out. I just tried buying prego laminate and the laminate is not as strong as armstrong. I returned as I was not convinced with that product. But I do believe that Lowes does a great job with installation of flooring. Great experience.
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Review
#779853 Review #779853 is a subjective opinion of poster.
Service
Lowes Installation
Pros
  • Product
Reason of review
happy for all the above named reasons.
1.0
Details
Reno, NV Lowes - Incorrect windows
I am 100 percent dissatisfied with the results of the project and the Reno, NV Lowes is refusing to correct the job. I reside in a community governed by a homeowner’s association (HOA) and the new windows were to match pre-existing windows throughout our community. ...
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Review
#767189 Review #767189 is a subjective opinion of poster.
Service
Lowes Installation
Cons
  • Did not stand behind product
  • Incompetent management
  • Lack of responsiveness
Reason of review
Poor customer service
Loss
$5771
Preferred solution
Deliver product or service ordered
Tags
  • Incorrect Windows
  • Customer Service Policy
  • Lowes Reno Nv