Product: Lowes Installation Clear all filters (214 of 214 reviews match)
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Lowes - Flooring

2.0
Details
regarding claim #17582376on flooring that i purchased and was also installed thru lowes , here in sedalia , mo.65301...for several months i've been getting the run around , and thru Armstrong , they told me they had all the info they had needed , and had this lowes store deduct what was charged it it, and that this lowes store was to refund my money i spent.. the people here at lowes , keep telling me different . i need this to be resolved quickly..please work this out . Sincerely , Kathren Howerton 660=619-7523 Sedalia , mo . 65301
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Review
#792287 Review #792287 is a subjective opinion of poster.
Service
Lowes Installation
Pros
  • Two nice people out of the whole staff
Cons
  • Bad service 3rd or forth time now
Reason of review
Damaged or defective
Loss
$741
Preferred solution
Full refund
Tags
  • customer serivce conversation
  • Incorrect Installation

Lowes Installation Review

1.0
Details
Worst experience! Would never use them again to do anything. Been one year and they still can't schedule to redo a tile job that was the worst anyone has seen!!
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Review
#784152 Review #784152 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Poor customer service

Lowes - Installation Review from Havelock, North Carolina

The latest, bought carpet for bedroom. Paid to have old carpet and padding removed. Waited 3 weeks and at 3:00pm the installer cancelled. Called installer office and was told they were booked up for the next day. Made no attempt to do my job that has been paid for for 3 weeks. The earliest they can do the job is the end of next week. I will be as uprised if they show up. Also they put that th e installer was removing the furniture. I did not want to pay for this but none the less they charged me for it anyway. Two years ago I bought a refrigerator from Lowes. I got delivered damaged, the side was dented in. It took another ten days to get the replacement. I highly reccomend to not make big purchases from this company. The lumber is expensive and poor quality. As most of this companies products are over priced.
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Review
#784002 Review #784002 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Poor customer service
1.0
Details
Kitchen Remodel was a total disaster. The Install took over 3 months to complete because project coordinator was so rude and did not care if installation was done or not. I called management and spoke to everyone it seems at Lowes and they all have the same attitude...
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1 comment
Anonymous
#1106287

I am going through the same thing with Lowes in Framingham mass. Been six months, a total disaster and not done yet.

Review
#783659 Review #783659 is a subjective opinion of poster.
Service
Lowes Installation
Pros
  • Products offered
Reason of review
Poor customer service
Resolved
1.0
Details
So much for Lowe's "Price Match"...it isn't guaranteed at all. Per there own website they state: "We guarantee our everyday competitive prices. If you find a lower everyday price on an identical item at a local retail competitor, just bring us the competitor's current...
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Review
#783359 Review #783359 is a subjective opinion of poster.
Service
Lowes Installation
Cons
  • Unwillingness to offer assistance
  • Customer service from assist manager
Reason of review
Poor customer service
Tags
  • Not Guaranteed Price Match
2.2
Details
We had Lowe's put in our flooring ..In livening room,dinning room and hallway ...I have had to call them over 20 times ..They sent out two diff guys to fix the floor in over 5 months...still the flooring is not fixed and one guy cut *** in my kitchen floor the size of...
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Review
#782296 Review #782296 is a subjective opinion of poster.
Service
Lowes Installation
Pros
  • Friendliness of staff
Cons
  • Installers and installation
Reason of review
Poor customer service
Loss
$1800
Preferred solution
Price reduction
Tags
  • Lowe s Home Improvement

Lowes - Armstrong laminate installation

4.8
Details
Lower did a wonderful job; the laminate looks beautiful and its been years since I had it installed and still holding as good as the first day that was installed. I recommend Armstrong laminate and lower flooring as they did great. I don't know why armstrong did away with laminate and now Bruce is fading out. I just tried buying prego laminate and the laminate is not as strong as armstrong. I returned as I was not convinced with that product. But I do believe that Lowes does a great job with installation of flooring. Great experience.
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Review
#779853 Review #779853 is a subjective opinion of poster.
Service
Lowes Installation
Pros
  • Product
Reason of review
happy for all the above named reasons.
1.0
Details
Reno, NV Lowes - Incorrect windows
I am 100 percent dissatisfied with the results of the project and the Reno, NV Lowes is refusing to correct the job. I reside in a community governed by a homeowner’s association (HOA) and the new windows were to match pre-existing windows throughout our community. ...
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Review
#767189 Review #767189 is a subjective opinion of poster.
Service
Lowes Installation
Cons
  • Incompetent management
  • Did not stand behind product
  • Lack of responsiveness
Reason of review
Poor customer service
Loss
$5771
Preferred solution
Deliver product or service ordered
Tags
  • Incorrect Windows
  • Customer Service Policy
  • Lowes Reno Nv
I needed a new hot water heater, and had tentatively picked out a 40 gal gas unit with a cost of $419. I paid $50 to have Lowe's contracted plumber come out and determine exactly what would need to be done. The plumber said various things need to be done to bring...
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1 comment
Anonymous
#1089637

$1800.00 for a water heater installation? That's insane! They could re-plumb the whole water heater system and more for that! Good call. Stay away from them.

Review
#764834 Review #764834 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Pricing issue
I went into the Lowes store at Airport Pulling Road, Naples, Florida looking for Vinyl Flooring. I stood in the aisle for 20 minutes and sitting 10 feet from me was an Associate, sitting on his lazy *** and never offered to help me. I wondered to the back to look at...
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1 comment
Anonymous
#1086857

Did you wonder or wander to the back of the store??

Review
#761799 Review #761799 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Poor customer service