Product: Lowes Installation Clear all filters (215 of 215 reviews match)
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Lowes in Laurel, Maryland - Don't waste your time!

Could not be more unhappy with this store. Trying to get blinds installed. What a joke! Terrible employees just don't care. Don't make this mistake. Save yourself the stress and anger of dealing with employees that do not value your time or money. Extremely poorly run and unorganized. After the contractors came to measure I was never contacted for final price and to schedule installation. A week later I still couldn't get his info. They messed up all the information in there system so no now could pull up the job. I spent three hours on the phone just trying t pay. I was hung up on three times, transferred more times then I can count and dealing with the worst attitudes I have ever dealt with with. Use anyone one else. Just pathetic what is going on at this store.
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Review
#727529 Review #727529 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Poor customer service
Last year I bought doors and windows at lowes. Spent $15,000.00 that was and is the worst experience with any company I ever had. Came out numerous times to measure the doors and windows on a newly built home. Measured the windows wrong, reordered the windows and doors...
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#705263 Review #705263 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
everthing
Preferred solution
Fix my problem
Well it's August 26th and nobody showed up on the 24th. I had to call again and they showed up on the 25th but left it unfinished. They didn't have a fence panel and no idea when they could get it. I just called and left a message for an update on when they might be...
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Review
#689705 Review #689705 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Poor customer service
Loss
$4500
Preferred solution
Let the company propose a solution
Lowes - Installation Review from New York, New York
I purchased all new appliances from Lowes. They installed the fridge. We found out it was leaking. I called Lowes they ignored me then pushed me off to XPO which is now pushing me off to another company. I had to go threw my home owners insurance and now have to pay my...
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Anonymous
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#689617 Review #689617 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Bad quality

Lowes - Installation Review from Columbine, Colorado

During a remodel my contractor purchased a Jacuzzi tankless water heater. The unit was installed and we tested it for a few minutes at a tine prior to moving into the home and actally using hot water on a routine basis. The unit costantly shut itself off. Various codes would show on unit but it really wasnt convenient to crawl up in the attic to reset it each time it quit. We were then told to switch off the breaker to ut for a few minutes and it woul reset itself. We had a total of 45 SECONDS of water Saturday. When I called Lowes I was given the run around. Ni satusfaction. And no hot water. I had a Rinnai unit for 10 years and was never without water. Im convinced this Jacuzzi is JUNK an Lowes could care less regarding customer service! Joe Spradlin
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#688293 Review #688293 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Bad quality

Lowes in Comstock Park, Michigan - Over charged for work not needed.

Lowes quoted us one price for an installed water heater, but when their sub-contractor came out, they put in things that were not needed for an additional $150+. I asked them not to put in, but they claimed it was needed. I told them that I had already talked to the building inspector who said it was not needed but because I could not remember the inspector's name down at Alpine Township Hall, they just kept putting in the un-needed materials, charged me for it, and also over charged for the hours. I should have kicked them out of my house and not allowed them to finish the job. Lowes would not even hear my complaint to them about their sub-contractor. The building inspector came out and again told me that these sub-contractors are putting in these extra materials and charging customers for them whether they are needed or not. The offending Lowes store is the one on Plainfield Ave, Grand Rapids, Mi.
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Review
#687290 Review #687290 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Poor customer service
Loss
$150
Preferred solution
Price reduction
1.0
Details
bought carpet from Lowe's was bad they replaced it with the same kind that was also bad, so did an upgrade now that carpet has ridges 2" high which is either bad carpet or really bad installation and they will not stand behind it this time, will NEVER buy anything for ...
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Review
#684945 Review #684945 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Bad quality
Loss
$500
Preferred solution
Let the company propose a solution

Lowes in Augusta, Georgia - Water heater installetion!

We was purchased water heater with installation. Customer service in store was very well. Person who helping for purchasing was very well. Installer absolutely difference story. He was delivered water heater and delay for 30 min. After observation utility space he was told me that he not able to installed water heater, because of different with diameter in exhausting pvc pipe does not match and we have to found different water heater with exhausting pvc pipe with diameter 2 inch and recommended founded different dealer or installer. I was found local plumber who provided equipment and installation with out any problem. He was very surprised on explanation first plumber and told me that any water heater with exhausting fan came with adapter for different diameter pvc pipes, but it was cost me little more. So be very careful what you wish for from Lawe's installer!
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#684360 Review #684360 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
installation

Lowes - Installation Review from Lebanon, Ohio

1.0
Details
My dishwasher broke. Went to purchase new dishwasher at lowes on 8/ 9. Purchased and paid for installation to be installed on 8/12. No one showed up to install. A follow up call was made to lowes and the need was to wait and wait for follow up. We were told they could not install until sat. 8/15. A call was made to lowes at 1pm and i was told they should be here today. No one showed up but we received a call later in the day that the dishwasher could not be installed today. Unbelievable customer service. An absolute joke. I will be going back to lowes for a refund and purchase another dishwasher at another store.
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Review
#683357 Review #683357 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Poor customer service

Lowes in Seattle, Washington - 2 rings hangup, if it is Lowe's why, checking # this is comments.

just curious about the call 23 May 2008 I didn't answer the phone. They called and didn't leave a message. I found out it was a land line from North Carolina. Then, I googled the number and people are saying it was Lowes. I just had work done in my home but that was weeks ago and how can someone in NC possibly help me IF there were a problem 2,000 miles and weeks later? I just don't get that. Not even a message. Well, we have a good contact person at our local Lowe's, so I'm not really bothered by the call, like some are... avatar JRT 25 Jun 2008 I got a call from this number, picked up and it began ringing. After a couple of rings a woman picked up the line as if i was calling her. avatar psh 26 Jun 2008 What is with this number? My phone rang and I answered. It was ringing like I dialed a number. I hung up. I did have some Lowes installation. If it is them why don't they just call me? avatar asd 18 Aug 2008 During lunch, the phone rang, I answered, and I heard a phone ringing. I too have had Lowe's installation, but it has been a couple of months. Annoying.
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Review
#683331 Review #683331 is a subjective opinion of poster.
Service
Lowes Installation