Product: Lowes Installation Clear all filters (195 of 195 reviews match)
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Why hire lowes installation?
Why hire lowes installation?
Why hire lowes installation?
My neighbor told me that to call Lowes don't kill yourself so I have make a phone call to installation department on Monday 8/7/2017 one of the worker answer my phone call his name is David you know what is told me I am apologize the labor warranty only one year so my...
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Anonymous
Retail worker

You signed a contract. You should have read it first.

1.0
Product
Lowes Installation
I didn't like
  • Already stated above
  • Corporate policey
#1086299
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I STARTED A NEW KITCHEN IN FEBURARY ITS NOW JULY AND MY KITCHEN STILL IS NOT FINISH I WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN ITS A TOTAL DISAGRACE THAT I HAVE TO ENDURE ALL THIS STRESS I'M A SENIOR 83 ALL I WANTED WAS A NEW KITCHEN MY HOUSE IS A WRECK I WILL BE...
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Anonymous
Anonymous

If you started the kitchen in February it isn't out of the norm to still be working on it in July. Often there are 4-6 weeks of planning for the kitchen before ordering. Then ...

Product
Lowes Installation
#1074732
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5 Trips to the Lowes store in Wake Forest in 8 days to try and understand exactly why I'm paying $250.00 to install a sink. or why 100 - 1 x 2 kitchen tile (which has been sitting in my den for more than 2 weeks along with underfloor and grout and other assorted...
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philMcCrackin
Anonymous

Did ya'll hear about lowes new business model ? well what little customer service they do have is now getting farmed out to a call center so you can't complain to a store mana...

1.0
Product
Lowes Installation
I didn't like
  • Manager attitude
  • Customer no service
  • Poor attitude of employees
#949515
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Lowes Installation Review

#810284
1.2
Details
What is wrong with Lowes?!? It is not something new. They simply can not handle scheduling installations. Installers for the most part are good...when they finally get there. Managers are "Dazed and Confused". Its maddening.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
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Lowes Installation Review

#800262
2.8
Details
I called lows to to see if they could install a shower door. The lady said that they would call on monday and never did.
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Lowes Installation Review

#798731
1.0
Details
Do not use Lowes for contracting services. They use horrible subs, do Not respect personal property, charge you upfront, and have a forced arbitration clause to avoid accountability. Please beware and use others.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Lowes Installation Review

#784152
1.0
Details
Worst experience! Would never use them again to do anything. Been one year and they still can't schedule to redo a tile job that was the worst anyone has seen!!
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Customer service
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I had a custom patio door installed seven years ago by Lowes. I thought everything was ok with the door until a gust of wind pushed the door- frame and all- into my kitchen. I have video on my phone showing the door was never secured to the house! No nails or screws...
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ransom
ransom

Seven years ago and you're complaining now? Good luck.

2.8
Product
Lowes Installation
#820012
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AVOID, AVOID, AVOID. I can't even begin to describe my frustration. We ordered carpet that we were told would be in on March 21st. I call on. March 23rd only to be told everything from "no one knows where it is" to "storms in the south have delayed it" to "it's...
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philMcCrackin
Anonymous

Did ya'll hear about lowes new business model ? well what little customer service they do have is now getting farmed out to a call center so you can't complain to a store mana...

2.7
Product
Lowes Installation
#819432
Reply to reviews
I both a shower door and I'm having the worse time. It's taking to long to have it installed, on time. Bad customer service, I have ever had. They are giving me all kinds of excuses. Would never have them installe anything for me, in the future or would think twice...
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Product
Lowes Installation
I didn't like
  • Poor installation time
  • Poor service
  • Lack of timely repair of ac units
#812464
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My washing machine broke down and we bought one from Lowes, Bluffton, SC that they said was "in stock" and scheduled a Monday morning installation. No show at noon and called for nearly an hour with no answer or hangups. Finally got some *** who had a problem with...
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2.6
Product
Lowes Installation
I didn't like
  • Lies and disrespect
#800480
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I have been waiting a year to get a storm door replaced.... after blasting Lowe's on Facebook a representative called me. Immediately he set up a time for an installer to come out. Although the installer canceled twice....he finally arrive Saturday morning three...
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2.3
Lowes Ekron, Kentucky
Product
Lowes Installation
#798725
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regarding claim #17582376on flooring that i purchased and was also installed thru lowes , here in sedalia , mo.65301...for several months i've been getting the run around , and thru Armstrong , they told me they had all the info they had needed , and had this lowes...
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2.0
Product
Lowes Installation
I liked
  • Two nice people out of the whole staff
I didn't like
  • Bad service 3rd or forth time now
#792287
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The latest, bought carpet for bedroom. Paid to have old carpet and padding removed. Waited 3 weeks and at 3:00pm the installer cancelled. Called installer office and was told they were booked up for the next day. Made no attempt to do my job that has been paid for for...
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Product
Lowes Installation
#784002
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