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DO NOT USE Waynesboro PA Installation lino services | Lowes

2.4
Details
RIPOFF Lowes said I needed underlayment on slab. Wrong try to get money back. Actual lino installed 430 ft2 billed 816 ft2. Bubbles in floor Lowes is very unprofessional put you in a loophole you think your circling the moon. Terrible customer service and management
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Review
#1734063 Review #1734063 is a subjective opinion of poster.
Service
Lowes Installation
Cons
  • Terrible resolution
Reason of review
Work Experience or Job Application
Loss
$2000
Preferred solution
Price reduction
2.8
Details
Missed several commitments. We were told the contractor would be in the next day to work on tear down of existing wall in order to move ahead with electrical hook up. Never showed and never called. Showed up 2 days later. 1 week later, the electricians showed up, they...
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Review
#1724415 Review #1724415 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Do not hire lowes for reno's
Loss
$3500
Preferred solution
Price reduction

Incredible poor install | Lowes

3.7
Details
Lowes installs are subbed out. They do this to protect themselves. This are a big company that will beat you down with complication. Did you pay everything up front? Did you sign a contract that you didn't read? It means that they are not responsible. Ask how they choose there contractors. Ask what training the go through. They will tell you ,its all guaranteed. Pellas guarantee, is if the install is acording to their specs. Lowes install won't meet that requirement, so they are clear of their guarantee. I paid $17,000 in April 2019 this is Oct 2019, still waiting. Run Run Run.
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1 comment
Anonymous
#1756962

In everything in life you need to read contracts. You and only you are responsible for that.

Review
#1671127 Review #1671127 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Bad quality
Loss
$3500
Preferred solution
Price reduction
Tags
  • reliabilty

Bad service | Lowes in Staten Island, New York

2.2
Details
Paid close to 19,000. For roofing, gutters, soffits and fasia. Start date was changed a three day job turn into 3 weeks. They didn’t finish . Left holes where they weren’t any before didn’t do the soffits, put in 3 gutters. They were schedule to do 4. Took piece of the outside trim off and didn’t replace. Came back still only did part of the soffits patched up one hole left another with left over vinyl. Customer service sucks. Says same people have to come back because they were contracted. I told them they had a chance to correct issues. Drip vinyl installed around the edge of the roof was not nailed. Falling off when it’s windy what do I ? Took loan against pension for this I paid cash.
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Review
#1547769 Review #1547769 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Order processing issue

Fence is falling apart | Lowes in Long Branch, New Jersey

We had a dog eared stick built fence installed in December 2018. Since then one whole section fell apart. They came and fixed that section. As of May 2019 I see more pieces coming off the post. We paid a lot of money for a fence that is falling apart. We will never deal with Lowes located in Brick, New Jersey again.
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Review
#1542078 Review #1542078 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
incompetent fence installation
Loss
$3
Preferred solution
Price reduction

No information till i called | Lowes

3.5
Details
I bought a dishwasher on Tuesday 3/12 and set up for installation service that they assured would be more than a few days. I waited until Friday and called since I had heard nothing and they said they would have the installer call to set a date bun no call so I called 3 times today 3/18 and finally got call but the install date is 3/25, about 2 weeks after I bought it. I WAS PLANNING TO UPDATE A NUMBER OF MY APPLIANCES BUT WHEN I DO IT WILL NOT BE THROUGH LOWES….
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Review
#1495324 Review #1495324 is a subjective opinion of poster.
Service
Lowes Installation
Cons
  • Lack of information

LOWES WINDOW INSTALLATION NIGHTMARE

1.0
Details
Video of water running into my house after lowes installers did the windows install. over 2 months in now and still no repairs and house getting wetter with each rain. https://youtu.be/kBGkQlZUELE Initially LOWES said installers did nothing wrong and my house was already leaking before the install. They did a thermo reading report to justify this. So we opened one of the inside walls that they claimed was wet to prove that it wasnt. Next they sent a claims adjuster out who verified wall was not wet and that the thermo reports are useless. next we wait a month for claims@lowes to get involved even though I know the adjuster had the report in within 5 days. This entire time house is leaking with every rain & getting more damaged. Now claims@lowes has it but of course haven't heard from them yet. it has been a nightmare. PLASTIC over my house after lowes window installers did their damage. https://youtu.be/Zbio_jPcOdE
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5 comments
Anonymous
#1804781

Put a sign in your yard that states WINDOWS BY LOWES!

Dorthy
#1709698

She if it is a she is spamming YouTube and twitter harassing people and is doing so daily. They need a life and their ‘review’ is a load of nonsense

Anonymous
#1710797
@Dorthy

Oh Johnny, Oh Johnny, Can you help me understand?

Anonymous
#1648020

Time to call an Attorney.

Dorthy
#1709699
@Anonymous

Can’t call an attorney as she signed the contract and acts of God aren’t covered.

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Review
#1472770 Review #1472770 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Damaged or defective
Loss
$50000
Preferred solution
Deliver product or service ordered

Kitchen installation | Lowes in Bangor, Maine

2.6
Details
I signed a contract with Lowes April 6, 2018 for a small kitchen upgrade. It is February 2, 2019 and my kitchen is still not finished. It was suppose to be finished July 2, 2018. Some reasons for why it is not completed: measurements were way off, ( 16 inch error ) contractor didn't show up or call, charged for services not used and severe lack of communication between customer and store. I reported them to the better business bureau. I am dealing with them now. I will not refer anyone to Lowes as you can imagine. I hope this review will help. Janna Irvine, Old Town, Maine.
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Review
#1463168 Review #1463168 is a subjective opinion of poster.
Service
Lowes Installation
Cons
  • Severe lack of communication between customer and lowes
Reason of review
Work Experience or Job Application
Preferred solution
Deliver product or service ordered
Tags
  • Incorrect Installation

Vanity & Bathroom Remodel | Lowes in Jacksonville, Florida

Vanity & Bathroom Remodel - Lowes
I wrote a review on the primary Lowes website, but it was never posted. The project ran two weeks over schedule. After the demolition, it was 17 days before the next workman came out. Workmen show up one day unannounced. On another day, they were expected and never showed up or called. Their boss had sent them to another job. Lowes promised to send someone out to hang a toilet paper holder they forgot to order and never did. The toilet was installed with the shutoff valve so close, it's no longer usable. Overall the quality of the work was good.
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Review
#1417434 Review #1417434 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Bad quality
Preferred solution
Bring the shutoff valve up to code.

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Damaged my home during delivery of refrigerator | Lowes in Dallas, Texas

1.0
Details
Damaged my home during delivery of refrigerator - Lowes
Damaged my home during delivery of refrigerator - Lowes
Lowe’s Home Improvement - I have called Lowes twice and am now sending an email. The service I received from Kimberly Brewer in your claims department is provoking. She is rude, talked over me, refused to transfer me to someone else more polite or could answer my questions and told me I had to work with her only! She then disconnected the call. I asked to speak with someone else 7 times. My home was damaged significantly by Lowe’s due to a faulty install that caused a water leak to occur for over a three week period. I have called Lowe’s all week. I also emailed them. When I didn’t respond. When they finally called me back a moment ago the lady was beyond rude and seemed irate that I called and left a total of three messages ( 2 phone calls and one email). She mocked my request to speak to you or anyone else who could provide polite assistance. I’m considering my legal options at this point. I also have asthma along with my child and the the wet Sheetrock reeks of mildew. This fact that there is documented water damage that has accumulated over a three week period is gross negligence at this point and adverse to my health. They would not call me back. I’m also considering having Lowe’s pick up this refrigerator and I will cancel the credit card. This is not the kind of service I expected from Lowe’s. I will be sharing this experience only via social media, I also plan to contact your corporate offices to file a complaint. Lastly, I am requesting to be assigned to another claims examiner. I don’t this or the above issues are unreasonable requests.
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4 comments
Anonymous
#1591730

Lowe's doesn't have employees that do installations. They contract it out to a third party.

That third party is who your complaint is against, which is probably why they aren't dealing with you. If you sue them, you will lose. You need to sue the company that actually did the installation.

It's in your contract. Read it.

Anonymous
#1687511
@Anonymous

You’re totally wrong! Those contractors are on a CONTRACT with Lowe’s to do The work, are paid by LOWES to do the install, therefore LOWES is responsible!

Anonymous
#1591344

Since you mentioned that you are considering your legal options, you do realize that Lowes will Only deal with your lawyer... correct?

Lowes Will Not deal with you.

You also realize that you will have to Pay your lawyer even if he/she decides Not to take on your case... correct?

Shad M
#1591364
@Anonymous

That’s fine. Thanks.

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Featured
Review
#1392773 Review #1392773 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Damaged or defective