Product: Lowes Installation Clear all filters (214 of 214 reviews match)
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Lowes - Vanity & Bathroom Remodel
I wrote a review on the primary Lowes website, but it was never posted. The project ran two weeks over schedule. After the demolition, it was 17 days before the next workman came out. Workmen show up one day unannounced. On another day, they were expected and never...
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Review
#1417434 Review #1417434 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Bad quality
Preferred solution
Bring the shutoff valve up to code.
Featured
1.0
Details
Lowes - Damaged my home during delivery of refrigerator
Lowes - Damaged my home during delivery of refrigerator
Lowe’s Home Improvement - I have called Lowes twice and am now sending an email. The service I received from Kimberly Brewer in your claims department is provoking. She is rude, talked over me, refused to transfer me to someone else more polite or could answer my...
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4 comments
Anonymous
#1591730

Lowe's doesn't have employees that do installations. They contract it out to a third party. That third party is who your complaint is against, which is probably why they aren'...

Review
#1392773 Review #1392773 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Damaged or defective
We went to Lowes in Union City, Tennessee to make our mother/mother-in-law feel better about losing her husband of 60 years. She always wanted her bathroom renovated. We had to go back home to Albuquerque, and left her to deal with Lowes. I can't even describe the...
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5 comments
Anonymous
#1619250

having a similar experience with a kitchen remodel. also, they damaged my bathroom wall with the remodel....the contractor felt no accountability,,

Review
#1333232 Review #1333232 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Poor customer service
1.0
Details
Caused damage to my home and will not make good on it. Not worth your time or stress if something goes wrong. Probably the next big box company to go under based on how bad they treat customers.
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1 comment
Anonymous
#1499191

I'll never go back. Terrible customer service. Don't buy a Samsung refrigerator there. I love in the state capital of Montana and no one services Samsung. I made a comment on ...

Review
#1278665 Review #1278665 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Damaged or defective
I have spent over 30k with Lowes and this 4th project (bathroom) renovation) was the last straw for me. First of all, the customer has to be their own project manager as they have a major issue with communication not only to the customer but to all those involved in...
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2 comments
Anonymous
#1671600

The "Independent Contractors" are not Independent when working for Lowe's. The "Independent Contractors " brought suit against Lowe's for same benefits of in store employees. ...

Review
#1253330 Review #1253330 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Order processing issue
2.3
Details
I've been waiting two weeks for an associate to call me back with an estimate for an installation. I can't get hold of anyone. This store is so bad they don't even answer the store phone. I even tried to call during the day at 10:30am and 2:30pm, you figure someone...
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3 comments
Anonymous
#1475928

Anonymous, Read what you write and try to spell correctly instead of being an ***

Review
#1247849 Review #1247849 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Poor customer service
1.0
Details
VERY BAD INSTALLATION CONTRACTORS DO NOT KNOW WHAT TO DO INSTALLED EVERYTHING WRONG MEASUREMENTS TAKEN WRONG CABINITS WRONG DOORS WRONG FLOOR DONE WRONG TILE DONE WRONG LIGHTS DONE WRONG APLIANCES WRONG UNDERLAYMENT DONE WRONG WORKMENSHIP VERY BAD LOWES DID NOT CARE OR...
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1 comment
Anonymous
#1472911

Please stop shouting.

Review
#1244467 Review #1244467 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Work Experience or Job Application
Loss
$60000
Preferred solution
Full refund

Lowes - Bad installer follow through

Knoxville Tennessee location. They measured twice and was off 50 sq ft then said they would remove flooring gave me a quote and then said they would not. I wasted two months oh sorry installers
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Review
#1214870 Review #1214870 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Bad quality
Purchased a dryer.Delivered on a Sunday, but we needed an updated vent hose. We’re told to install new hose then he would come back to connect. Called Monday to set up install, was told would do it Tuesday. No call received the night before with a time so called. Given...
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Review
#1139358 Review #1139358 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
1.0
Details
Why hire lowes installation?
Why hire lowes installation?
Why hire lowes installation?
My neighbor told me that to call Lowes don't kill yourself so I have make a phone call to installation department on Monday 8/7/2017 one of the worker answer my phone call his name is David you know what is told me I am apologize the labor warranty only one year so my...
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2 comments
Anonymous
#1387624

You signed a contract. You should have read it first.

Review
#1086299 Review #1086299 is a subjective opinion of poster.
Service
Lowes Installation
Cons
  • Corporate policey
  • Already stated above
Reason of review
Bad quality
Preferred solution
to fix my problem