I went into the Lowes store at Airport Pulling Road, Naples, Florida looking for Vinyl Flooring. I stood in the aisle for 20 minutes and sitting 10 feet from me was an Associate, sitting on his lazy *** and never offered to help me.
I wondered to the back to look at baseboard and trim. An Associate walked right pass me and never offered to help. I finally flagged down another Associate asking a question about the product and when I turned around he was gone. I finally left that disgusting store.
I worked in retail
Myself for 15 years and our motto was take care of the customer. If a customer went out our doors dissatisfied, we went right behind them.
We we were fired. I have had two terrible Installation experiences with Lowes and they should not be in this business.
Product or Service Mentioned: Lowes Installation.
Reason of review: Poor customer service.