Bought and Paid for Carpet and Wood Floors for 5 rooms $4,000.00 on 11/2/14 Picked up wood floors so they could sit 72 hours for installation. Finding out he was coming on 15th then he gets to house sees its not prego tells me its defective an hour later need to go to store and fight for wood flooring for same price.
Now we are on 16th only 1 room done. Says he will be back in on Mon to finish My carpet guys were suppose to be here monday he cancelled them until tomorrow. So I still have no flooring done and no one is in my house now working its almost 11 a.m. on Monday.
I called corporate office they do not care.
I will never use Lowes for Anything again. They are terrible.
Product or Service Mentioned: Lowes Installation.
Reason of review: Poor customer service.
Monetary Loss: $4000.
Preferred solution: Let the company propose a solution.
Lowes Cons: Customer service or solution, Very poor.