Went in today to return a BD lawn trimmer. The self feeding line stopped cutting.
No bid deal I thought. I had the original receipt and owners manual. I wanted it replaced or fixed. Lowes response...we just sell it, after that, it is up to the manufacturer to look after it.
Case closed. No responsibility for their store. I didn't deal with BD, I dealt with Lowes. Never have I returned a product with receipt and been told NO!
NOT OUR PROBLEM!
Typical corporate answer to keeping profits up and customers away. Never, will I shop Lowes again!