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5 comments

2 years ago I purchased a Washer, Drier, Stove top, and Dishwasher. All modern equipment all brand name.

The washer was the first to go with only 3 months of use. It was under warrenty and it was fixed only to breakdown 6 months later for the same reason. lowes fixed it again. That lasted only 8 months but then lowes said the warranty expired.

Then the stove top broke down with only one year of use lowes said the warranty was only for one year. The dishwasher and dryer broke down 2 years after lowe's said the warranties are expired.

I am never buying anything domestic appliances from them again the total cost was around 3,000.00 they all break down I am still paying it and nothing works properly any more. the only thing working properly is my 22 year old refrigerator which I did not buy at lowes.

Review about: Washing Machine.

Reason of review: Bad quality.

Monetary Loss: $3000.

Preferred solution: Let the company propose a solution.

I liked: Personal is friendly.

I didn't like: Did not stand behind product.

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Anonymous
#1321111

Why are you blaming Lowes? It is the manufacturer that stands behind their product with a warranty.

Most manufacturers of appliances cover them with a 1 year repair warranty. The manufacturer repaired the defects that occurred within that 1 year period. Why do you think Lowes is responsible for the appliances after the manufactures warranty expired? I can pretty well guarantee that they offered you the opportunity to purchase an extended service plan when you purchased the appliances.

If you had sent in your warranty cards the manufacturer more than likely offered you a chance to buy a service plan from them as well.

You got exactly the warranty coverage you were willing to pay for. Don't blame the retailer for your expecting more than you paid for.

Anonymous
#1320676

Why do people insist on blaming the retailer for product defects? They don't manufacture them!

Why would you blame them for building crappy appliances so you can save a couple of bucks over a good appliance? Blame the company that made the *** things and stop blaming the "retailers".

Anonymous
#1320499

Blame the manufacturers

Anonymous
#1320474

The washer is one of your appliances you could win a Small Claims Court judgement for refund or replacement . It broke down twice with the same issue and was never repaired correctly within the warranty period.

Anonymous
Girard, Kansas, United States #1320462

Lowe's doesn't manufacture the appliances. Why are you mad at them?

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