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Lowes gave me a quote to install new roof and flashing. Then their contractors refused to do the flashing saying that it is not in the contract with Lowes.

Then Lowes begin to find all kinds of excuses to refusing installing flashing for me. First they said that wood siding is rotten. I then told me that the rotten wood siding is visible from outside and that is why I need to have new roof and flashing. Then they argued that it is unforeseen because of the height of the roof and their sales person cannot climb on the roof.

F..k Lowes. If you do not climb on the roof to give me an estimate, that is your fault.

Review about: Lowes Roof Installation.

Reason of review: Poor customer service.

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Is the flashing listed on your contract? If it isn't on the contract, they owe you nothing. If it is, take them to court.

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