I went to lowes for a price on my cabinets. I had a list of cabinets that my contractor gave me. When I got there the guy in that dept. made an appointment with me for later that day as he was already working with someone and there was no one else there.
When I got there later I had to wait an additonal 15 minutes. I told him I had a list and I also had the measurements but he didn't need them. He snatched the layout with the measurements out of my hand and said I'd rather do it this way.
He still had not finished with the last person and had another employee help him finish that one. The other employee kept interrupting him to ask questions. I finally was able to ask him (bob w.) a question. He acted like he didn't hear a thing I said. I then said 'hello?' and nothing still.
He then was asked a question by a third employee who was at another terminal helping someone else. He heard that question fine. I asked him another question. Again, ignored. Finally an old man waks by and asks where the men's room was. He heard 'that' fine and immedidetly answered him in great detail. I thought he was going to go hold the guys ##@# for him.
I then asked yet another question and he ignored me again. I got up and walked out. I needed to buy 17 cabinets. Lowes lost my business forever. I have 2 homes and used to only do business with them. But this and other ignorant employee problems has soured me for good.
Monetary Loss: $5000.