Went to lowes Johnstown, Pa. today to purchase 10 bags of red mulch.
I entered the garden center to purchase and because it was going to storm. They closed the doors to that department. I asked the person who was closing the door if I could still get mulch and could someone load them for me. She assured me someone would meet me out there.
But i had to go to the main registers to check out. So i did. Stephanie was my cashier. I asked her to be sure some one could load my car.
She said i dont think there is anyone. I said well I guess I'll need to go some where else. I replied could you call someone please. She turned to the next cashier who said someone should be out there.
Then the women who closed the garden center doors said someone is out there. I proceed to get my car and go to where the mulch is. Waited 15 minutes no one came. It was starting to rain.
So I loaded my own car in the rain. It is a good thing I am honest I could have loaded as many as I wanted !
I am a single women of 67 and felt someone should have heped me. This is not the first time.
Review about: Lowes Customer Care.
Reason of review: Poor customer service.