7651 N Blackstone Ave, Fresno, CA 93720, USA
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

We purchased a kitchen remodel from Lowes in Fresno, CA. The materials are pretty good and look nice.

However, it's been over a year and the project is not complete. There are missing / incorrect pieces that have never been replaced. The contractor seems to have written the project off. Promises are made to order pieces and fix problems.

A few parts arrive but no one ever follows up or shows up. Tonight, the garbage disposal literally fell off. There has been a leak under the sink for months that the contractor looked at once and then never came back to fix.

Maybe it was because the garbage disposal was not properly installed. Now we don't have a functional kitchen sink and (based on past history) we will have to hire our own plumber to fix the problem if we want it fixed sooner than 2-3 weeks.

Reason of review: finish the job.

Monetary Loss: $500.

Preferred solution: Deliver product or service ordered.

Lowes Pros: Products, Products and selection.

Lowes Cons: Contractor, Project completion.

  • Lowes Bad SERVICE
  • Incompleted Contract
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