Product: Lowes Kitchen Remodeling Clear all filters (27 of 27 reviews match)
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1 comment
I am very disappointed in Lowe's. We went there to see about getting our kitchen remodeled. What started as a small thing ended up being $30,000 plus. It was suppose to be done in two weeks. Our project was started December 3, 2018 and is yet to be completed. We had to...
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h.kitchener
#1669395

Those who go to any one of the big box stores like Lowe's for a remodeling project and allow a subcontractor hired by the store to do the work can often be rudely surprised at...

Author
Service
Lowes Kitchen Remodeling
Reason of review
Poor customer service
Review #1508126 is a subjective opinion of poster.
0 comments
1.1
Details
We had a complete kitchen remodel gutting everything to the studs, electrical and plumbing with a cost close to $40,000. Lowe's was very nice planning it out. Down fall is you need to pay up front the full cost before they start, this was a big mistake. It made sense...
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Author
Service
Lowes Kitchen Remodeling
Reason of review
Damaged or defective
Loss
$5000
Preferred solution
Full refund
Review #1481381 is a subjective opinion of poster.
0 comments
I have finished the caulking and the touch up paint where the contractor damaged the kitchen ceiling. When they first came to our house super nice, but once you pay good luck!! They demo our kitchen then came to install our new cabinets with drywall missing behind the...
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Author
Service
Lowes Kitchen Remodeling
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Let the company propose a solution
Review #1394487 is a subjective opinion of poster.
2 comments
Went to Lowe's in Plainville, Ma and designed remodeled kitchen. They sent out someone to measure twice. Ordered cabinets in July, supposed to be completed by Oct. Kept coming up with excuses after Oct for not receiving - when finally arrived had to be sent back - some...
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TroubledGiantClam852
#1591597

Let Lowe’s feel the pain on at a store level call Lowe's corporate Customer Care...at 1 800 445-6937. It will force the store manager to fill out report and also call you with...

Author
Service
Lowes Kitchen Remodeling
Reason of review
Poor customer service
Review #1392891 is a subjective opinion of poster.
1 comment
4.5
Details
Gutted kitchen. A month later the floor ( with radiant heat) was installed terribly. Cabinets installed before floor was grouted. Backsplash installed by same people who did floor ! A month later, Lowe’s sent someone to remove backsplash and install new Sheetrock....
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Anonymous
#1668910

This case is closed. Lowe’s agreed to a settlement. Although it wasn’t what we had asked for, it was satisfactory. We learned a lesson the hard way, unfortunately.

Author
Location
Stafford Township, New Jersey
Service
Lowes Kitchen Remodeling
Cons
  • Shoddy work by subcontractors
Reason of review
Bad quality
Loss
$13000
Preferred solution
Full refund
Review #1372269 is a subjective opinion of poster.
1 comment
We are so sorry that we ignored the reviews and picked Lowe's for our kitchen renovation. This was probably the only time in our lives that we will be able to afford to renovate our kitchen. It should have been a wonderful and exciting experience, but Lowe's ruined it...
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Anonymous
#1565492

Part of your problem may be expectations that aren't realistic. What are the "defects and flaws" in the paint? Having sold cabinets in the past (not at Lowes) I did my best to...

Author
Service
Lowes Kitchen Remodeling
Reason of review
Bad quality
Review #1361737 is a subjective opinion of poster.
0 comments
1.8
Details
I contacted Lowes to redo my 10x 6.5 galley kitchen last March. They came out, planned the work, supplied the materials and charged me approximately $18k for the job, that I had to pay upfront. The work began the second week in July. The workman were neither licensed...
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Author
Location
Burton, Michigan
Service
Lowes Kitchen Remodeling
Reason of review
Bad quality
Loss
$20000
Preferred solution
Let the company propose a solution
Review #1325569 is a subjective opinion of poster.
Resolved
6 comments
1.0
Details
Contracted for kitchen remodel. Lowes abandoned the contract and remodel when mistakes were discovered and repairs needed. Contacted Lowes President, Lowes Executive Customer Service, Local Building Inspector, BBB, and Ohio State Attorney General. VERBALLY, Lowes...
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Anonymous
#1661315

Any updates on the situation? We have similar issues where they delivered cream and brown countertops when we picked grey and white and are refusing to replace it, not to ment...

Author
Location
Cincinnati, Ohio
Service
Lowes Kitchen Remodeling
Reason of review
Damaged or defective
Review #1323294 is a subjective opinion of poster.
0 comments

Lowes - Happy kitchen remodeled

Lowes - Happy kitchen remodeled
Lowes - Happy kitchen remodeled
Lowes - Happy kitchen remodeled
Total remodeling of the kitchen. Bought all appliances and cabinets from lowes. Knocked down a wall. Now open concept kitchen. Very happy. Lowes had very good contractors that stayed for the entire job. Lowes employees, Elizabeth and Adrian were very nice to work with
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Author
Service
Lowes Kitchen Remodeling
Reason of review
Good quality
Review #1314346 is a subjective opinion of poster.
0 comments
2.3
Details
I had Lowes remodel our kitchen cabinets and countertop. The countertop was relatively seamless, but contractor who did the cabinets was a complete idiot. I paid $527 for him to protect the floors during the kitchen demolition and he did not protect them at all. He...
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Author
Location
Dublin, California
Service
Lowes Kitchen Remodeling
Cons
  • Quality of work
  • Customer service
Reason of review
Not as described/ advertised
Loss
$20000
Preferred solution
Price reduction
Review #1295793 is a subjective opinion of poster.