Product: Lowes Kitchen Remodeling Rating: 4 Stars Clear all filters (1 of 27 reviews match)
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Lowes Remodeling Service Sucks

3.5
Details
Three months after the signing contract, we still have an unfinished island in kitchen with no hope for completion. Cabinet and countertops rep, Linda, is never at work and, when actually contacted, stalls and makes excuses. Same for designer, Victoria. Contractors for completed work were great. Plumbing, electrical, appliances all were installed with skill and care. But trying to connect with Lowes Reps was frustrating and aggravating: they were impossible to get by phone and were rarely in the store. Linda showed interest in satisfying us (the customer) and we have no idea how to get the job completed (other than nagging) or who to contact.
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Review
#992654 Review #992654 is a subjective opinion of poster.
Service
Lowes Kitchen Remodeling
Pros
  • Having services coordinated
  • Contractors quality
Cons
  • Disinterest on the part of lowes employees
  • Lengthy service time
  • Lack of follow through
Reason of review
Poor customer service
Loss
$2500
Preferred solution
Deliver product or service ordered

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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