Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Value for money

Kitchen and bathroom remodel nightmare. They literally did demo in mid-October.

As you can see from the photo(now feb 23), we still do not even have walls in the kitchen. Also, the debris is completely scratching the just installed floor. I have been in constant contact with corporate Lowes, but it's just excuse upon excuse. I don't think they care at all.

The latest was that they claimed that a specialist was onsite and that our project was on track although I know that no one was at our house that day, so no one really came and visited. We have all the materials in our living room and they ruined the floor in there as well.

No one ever comes to do work and they really do not care. They made us pay upfront which was a huge mistake.

Product or Service Mentioned: Lowes Kitchen Remodeling.

Reason of review: Bad quality.

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