Product: Lowes Lawn Mower Repair Clear all filters (3 of 3 reviews match)
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Lowes in Scarborough, Toronto, Ontario - Servicing/repair of lawn mower

I had purchased Remington Lawn mower in mid 2018 from one of your store. It was used only 2-3 times that year. This year the mower is not starting. I do not know if it is still under warranty as am not able to locate its guide/handbook. Can it be serviced for using again. Thanks
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Review
#1544294 Review #1544294 is a subjective opinion of poster.
Service
Lowes Lawn Mower Repair
Reason of review
Bad quality
Loss
$200
Preferred solution
Let the company propose a solution
4.6
Details
Lowes is who determines what is covered. Or if you still have warranty that came with it (I did not) then whomever made it does. Also on Lowes website it spells out what is (and is not) covered under their warranty. Also the time it takes for machine to be repaired...
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Review
#1470890 Review #1470890 is a subjective opinion of poster.
Service
Lowes Lawn Mower Repair
Reason of review
Warranty issue

Lowes in New Braunfels, Texas - Lawnmore repairs

1.0
Details
I purchased the lawnmore last year and used it 4 times. After sitting for a few months, I took it out to trim my front yard but it would not start. I took it to Lowes and was told that the Manufacture would warranty the repairs for up to $120. I left it to get repaired. A week later I recieved a call from Lowes telling me the lawnmore was ready. When I went to pick up the lawnmore, I recieved a bill of $103.00. I asked what was extent of the repairs. I was shown an invoice that explained that a spark plug and air cleaner was replaced. I could not believe that a spark plug and air cleaner plus the labor was that expensive. I told them I was not happy with the invoice and refused to pay that amount. After arguing with them the bill was reduced to $60 for only the labor. I then asked about the $120 for the warranty andwas told that it was already included. I can't believe that the total repairs to fix the lawnmore would cost $120 plus $103 which equals to $203. I will NEVER BUY from Lowes, nor take anything to Lowes for repairs!!
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5 comments
Anonymous
#1599665

Lawnmower warranty’s have never covered spark plugs, air filters or common maintenance parts and labor. In the owners manual along with probably a thousand Youtube videos shows you how to do it.

For a few dollars you could have changed them out yourself, like the rest of us do. Consider it an expensive lesson in life.

Anonymous
#1599656

The warrant document states exactly what it covers. Why do you feel a warranty should cover consumer abuse and failure to follow directions or properly maintain their product?

Anonymous
#1598330

HIGHWAY ROBBERY!!! YOUR WARRANTY SHOULD HAVE COVERED EVERYTHING>.

THEY RIPPED YOU OFF! REPORT THEM TO THE BBB!

Anonymous
#1598292

More than likely all they had to do was put fresh gas in it. If you had let it sit for a few months and hadn't stabilized the gas it had more than likely gone bad.

Anonymous
#1598196

It seems they make their money by taking advantage of people that can't or won't do the maintenance on their lawn mowers, doesn't it? Odd.

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Review
#1401295 Review #1401295 is a subjective opinion of poster.
Service
Lowes Lawn Mower Repair
Cons
  • Useless extended warranty
Reason of review
Warranty issue

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts