Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality

I called to check on my lawn mower, which was sent off to see if needs to be serviced/fixed or replaced. Which has 2 yr warranty on it.

Jill then told me after awhile, that the woman who knows wasn't there, & she won't be able to help til Monday. Then HUNG phone up in my ear, while I was still talking!!! I called backed, told her that was very RUDE & unprofessional!!! Jill laughed in my ear!

When I told her that wasn't funny at all, she then tried to say she thought I hung up. I'm very upset about this! Very Poor Customer Service!

I spend a lot of $$ @ Lowe's to be treated in such a manner!! I can't believe this

Reason of review: Poor customer service.

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