Hopkins, Minnesota
Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

Ordered blinds with Lowes 50% off sale in Dec. of 2015.

It is now Feb 19th and still no blinds. We have been given 7 different ship dates followed with 7 excuses.

The latest is they don't know where they are after tracking shows they shipped on Feb 3rd. I think it's class action lawsuit time.

Product or Service Mentioned: Levolor Blinds.

Reason of review: Problem with delivery.

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What are you going to sue for? They don't make the blinds in the back room of the store.

All they can give you for a due date is what the manufacturer tells them. Nowhere in your complaint do you say that you asked for a refund.

If the delay was so aggravating, most people would ask to cancel the overdue order and have their money refunded. Until you do this and they refuse, you have not lost any money and won't win in court.


I mean that is the American way isn't it?

Things didn't go right! They didn't have 100% of the answers, immediately...

I should file a law suite.

So, I'm sure you are aware, that until the product actually touches the ground of the physical store, most employes only have estimations as to where your items are.

Usually "estimated" dates PROVIDED by the manufacturer of the product.

I'm almost positive that the blinds that... NATION WIDE went 50% got back ordered to due the high volume of sales...

If you were to of bought them during a standard NON DISCOUNT point in time, your wait would of probably been far less lengthy.

On the last note, no matter what you think, I have worked on the floor and in the installed sales world of Lowe's for years. Those "provided" dates often change, most times daily. If they aren't important enough to buy at full price you don't need them right away.

but go ahead be a typical greedy, needy American and sue.

I mean you are entitled to it after all. Thanks