Lowes lies

1955 of 2595 Lowes reviews

Wife and I ordered a custom bath vanity from Lowes - cost around $1K.

When the contractor who was remodeling the bathroom went to install it he found that we had been sent a 18" vanity instead of the regular 21". After several calls to Lowes they agreed to send the correct vanite and expedite it for a 2 week delivery.

2 weeks came - no vanity!

Call to Lowes and the word from the rep was that they never agreed to 2 weeks. It would be another 2 weeks until we got the vanity.

What the heck?? 4 weeks for a vanity????? Idiots - never again.

We are now at the district rep level and quite frankly I am going to ask for my money back.

This review is a subjective opinion of a user.
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Product or service
Bath Vanity
Review category
Supermarkets and Malls
review #235585 by
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1955 of 2595 Lowes reviews
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May 23, 2011 #289634

Update on bath vanity debacle.

Lowes ordered another vanity for us (2-3 week wait) and even refunded our money. Vanity would be free.
OK - that pretty much makes things right.

BUT WAIT - vanity arrived - it was the correct 21" depth.

What else can possibly go wrong!
Ya know - I really need the correct vanity - Lowes is just toast in my book.
Disgusted in Los Gatos, ca.

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