Product: Lowes Manager Rating: 1 Star Clear all filters (48 of 293 reviews match)
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Lowes Manager Review

1.0
Details
I was just let go after almost 8 years of dedicated service to the store....why because a customer called me a bad name and i told them there was no reason to be that way...my store manager humiliated and mistreated me..very disappointed
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Review
#774773 Review #774773 is a subjective opinion of poster.
Service
Lowes Manager
1.0
Details
Lowes - Unfair business practices; misleading advertising
I browsed the holiday liquidation display today and the display shows a big sign 75% off. In the display were glass craft blocks which are $10.98 each. I decided to purchase four for my wife. At the customer service counter they informed me they were not on sale. I...
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1 comment
Anonymous
#1087921

It doesn't matter much, because from what I know of their corporate environment paired your "review" , I can say you're not the kind of customer they want: bargain scraper, complainer, social media stalker, returns 70% of merchandise for for a refund.......etc,etc,etc

Review
#762651 Review #762651 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Poor customer service
Loss
$33
Preferred solution
Let the company propose a solution
1.0
Details
Just wanted my merch. card transfered to another card due to inability to check balance online. Lady told me merch cards are like that. She was wrong and didnt want to hear what i had to say, nor did the manager. worst service i have ever experienced in my life. never...
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2 comments
Anonymous
#1087150

If you have so much money on a merch card that you can't keep track of it, it probably means you've returned a ridiculous amount of stuff without a receipt, which means you've already been treated better than you deserved. Be a responsible adult and save your receipts, loser.

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Review
#750809 Review #750809 is a subjective opinion of poster.
Service
Lowes Manager
Pros
  • Would rate zero stars if i could
Cons
  • Customer service was unbeleivably
  • Unbelievably poor service
Reason of review
Poor customer service
Loss
$1
Preferred solution
Let the company propose a solution
Tags
  • terrible service from manufacturer
1.3
Details
If you are thinking of having a kitchen remodeled by the Sunrise, FL Lowe's store here are several reasons why you should look elsewhere. We signed a contract 2/12/15. We were promised that the job would take 6 to 8 weeks after issuance of the building permit. ...
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2 comments
Anonymous
#1084499

Horrible. Same disaster for me.

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Review
#737166 Review #737166 is a subjective opinion of poster.
Service
Lowes Manager
Pros
  • Final results after 9 months
Reason of review
renovation took 9 months
Loss
$2000
Preferred solution
Price reduction
1.0
Details
Because you just want to do the right thing then the manager of appliances at Lowes Sylva makes me realized and confirm why this world is so mess up and lack of honesty...
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1 comment
Anonymous
#1060732

Your post is a mess and has no honesty. What on earth are you talking about anyway?

Review
#731115 Review #731115 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Poor customer service
1.2
Details
I bought a Master Forge Item# 0131699 Model# BB02218A a year ago and now I cannot get the Charcoal Pan (Part# BB02218A-Q) from Lowes or Master Forge. I have 3 incident numbers (which is ridiculous) for the same complaint (1189211, 1215955, and 1-4666765295). The last...
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4 comments
Anonymous
#1545640

You can find this on E bay and with a little modification this will work 21"L X 13.5"W - This is an O.E.M. authorized part - Fits with various Char-Broil Brand models - OEM Part # C404-1100-W1 - This is a replacement part - Part Number C404-1100-W1 - This is an O.E.M. part

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Review
#696176 Review #696176 is a subjective opinion of poster.
Service
Lowes Manager
Cons
  • Managers
  • Product quality
  • Getting the run-around
Reason of review
Poor product and customer service
Loss
$200
Preferred solution
Either a full refund, a new grill, or something else that lets me grill again.
Tags
  • charcoal
  • Grills
  • Poor Products
  • Bb02218a

Lowes in Brooklyn, New York - Wost experience ever!

1.0
Details
I came to store and was told to order item online. Went home, made the order in a week got an email and voice mail confirmation for pick-up. When I came to store - order was not there, Customer Service unapologetic and when I ask to call manager, rep just was laughing in my face. I came to store and was told to order item online. Went home, made the order in a week got an email and voice mail confirmation for pick-up. When I came to store - order was not there, Customer Service unapologetic and when I ask to call manager, rep just was laughing in my face.
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Review
#683858 Review #683858 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Order processing issue
1.0
Details
I will never buy from Lowes again because you give in to racist customers -- you are a low life company when you give in to some racist ***--this is one of the sickest things I have heard of a company doing ----anyone involved in this tragedy should be hung in public...
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3 comments
Anonymous
#1020095

No win situation. If the original driver goes anyway and it gets ugly at delivery then mgmt.

would be disciplined for sending him when customer requested not to.

Damned if the do and damned if they don't.

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Review
#681954 Review #681954 is a subjective opinion of poster.
Service
Lowes Manager
Cons
  • Giving to racist customers
Reason of review
being racist to black driver
Loss
$10000
Preferred solution
Let the company propose a solution
Tags
  • The Delivery

Lowes no customer service

1.0
Details
1 28 april go lowes to purchase a Stove top and oven. The salesman tells me the kitchen needs to be measured to insure the pieces will fit. 2 The kitchen does not get measured for 10 days. 3 The equipment does not arrive in seattle until May 28. 4 The store calls and tells me it can't be delivered until June 27. 5 Contact the salesman. He calls me back and tells me getting a better date is above his pay grade. 6 I call the store 252 manager. He refers the problem to a person who has english as a second language. He tells me he will fix it. He has a subordinate call me to tell me I am out of luck. 7 I cancel the order. 8 Every employee with the exception of the salesman has no customer skills.
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Review
#648431 Review #648431 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Poor customer service
Loss
$3500
Preferred solution
Full refund
1.0
Details
Lowes - Purchased a Hitachi drill/impact drill combo
there was a special going on through the Lowe's website for a hitachi drill combo kit that was priced at $159 for $55.95. I checked in my area so see if there was any available and to my surprise it was in stock. I purchased the combo, I received the confirmation...
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1 comment
Anonymous
#991284

Never order online and pick up at the store. I did last year and not only did they not have it in stock at the store like the website said it did, I was charged for the item and never got my money back even after complaining.

Review
#643250 Review #643250 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Order processing issue
Loss
$159
Preferred solution
Deliver product or service ordered