Product: Lowes Manager Clear all filters (236 of 236 reviews match)
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Lowes does not take returns after 90 days and home depot does with no problems- greg henry told me well thats lowes policy and i should shop at home depot - never going back. I spend over 10k-20k per year on materials for renovations - i am now home depot only shopper.
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Anonymous
Anonymous

Stores have policies like this for a reason. People like you let excess products sit around a job site, garage or wherever collecting dust and paint overspray for months and t...

1.9
Product
Lowes Manager
#1141205
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during the last lowes promo there was a discount for the holiday weekend. I needed a stove so I went to your store number 4707 in Goldsboro nc. I found a stove I liked and since I saved so much and was happy I decided to buy a dishwasher which I liked. during the sale...
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Anonymous
j7141962

Just a hunch , you have 5k friends on facebook and you will bad mouth lowes because you are trying to get something you didn't pay for. all your friends probably say you are...

Anonymous
Anonymous

Sound like you like to exaggerate a lot. You spoke of talking to a couple of assistant store managers in the beginning of your complaint but were on a crusade against 100 by t...

1.0
Product
Lowes Manager
I didn't like
  • Customer service received
#1114737
Reply to reviews
She could only tell me she could not check on anything because the order was already picked up. She totally missed my point. I was hoping for a simple "thank you for the feedback, we appreciate you taking the time to let us know where we can improve." Our relationship with Lowes...
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Anonymous
Anonymous

they are trained to NOT contact people when special orders come in! WHY? Because it forces you to come in to the store more often, increasing the probability that you will BUY...

3.5
Product
Lowes Manager
I liked
  • 5 percent discount on charge purchases
I didn't like
  • Customer service and store mgrs response to my feedback
#1113139
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Lowes - No help from manager

#1097922
While I was shopping in the store someone hit my car in the parking lot. I spoke with a manger and ask if she could pull the video tapes and see who hit my car she stated no I could file a police report but they could not look and see who did it. Thanks for nothing, I now have $934.00 worth of damage to my vehicle, and no idea who did it.
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Lowes - Management is horrendous

#1081795
Treat customers and employees terrible. Have heard more than one manager yelling and then resorted to bullying the poor guy right in front of me!!! Pushed my cart out of the way ($500) tool cart mind you and left the store will never go back
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Lowes Manager Review

#971028
The total lack of any care from the manager on duty 12/10 pm was appalling. Does the entire company share those principles? He seemed happy that he was not able to help facilitate our rather large rug purchase and more than glad we had to leave empty handed. Bad customer service led to bad expierience.
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Lowes Manager Review

#833115
My assistant manger jeff is sleeping with my head cashier marisa . she has told me they are cheating the system . im not sure what to do i feel uncomfortable knowing all this not only that they are stealing but im sure there is some rule about mangers dating employees .
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9/24/2017 Monroe NC store # 0680- Returning a $3.99 toilet fitting that did not work. I actually tried to put on toilet therefore there was some dirt on the end Linda Jenkins front desk refused to process the return. I had several other items but she would not refund -...
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Anonymous
Anonymous

convenient you left out if you had receipt ...the mgr just refunded you to get the problem over with & you out of the store"caddy attitude"is that when people who own cadill...

Anonymous
Anonymous

Would you buy a fitting that wasn't clean? Seems like some A wholes thing they can return products in a less than desirable condition. Stores end up discarding products like t...

1.0
Product
Lowes Manager
I didn't like
  • Customer service at front desk
  • Front desk return
#1105691
Reply to reviews
25 horsepower, was really a 3/4 horsepower. So now to return. I went to store number 2738. Lacey, Washington. Jessie the manger was horrible. I walked in and said please i need to return. A young lady said wait. Never asked me for receipt. Jessie showes up.and asks me...
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Anonymous
Anonymous

Not 1st time Manger Jessie treated customers this way.

2.4
Product
Lowes Manager
#1105483
Reply to reviews
I WENT TO LOWES CARTERSVILLE,GA TO GET MY MATERIAL.I WENT BACK TO THE LUMBER AREA AND FOUND THE RACK OF ADVERTIZED DECK WOOD 5 1/4 X 8 THE PRICE WAS 4---SOMETHING.I LOADED MY WOOD NOBODY ASKED TO HELP ME.I STOPPED TO GET SOME OLYMPIC STAIN 25$ OFF 3 GAL.AND PICKED UP...
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Anonymous
doug49

I am too a Vietnam Combat Veteran different store different problem still same disrespect to the elderly! I would recommend another look at this store from our brothers in arm...

Anonymous
Anonymous

You're shopping in a self service, big box store. Of course your going to load your own lumber. Yes, the wood was stocked in the wrong location but they and every other retail...

1.7
Product
Lowes Manager
I didn't like
  • Service and manager attitude
#1077970
Reply to reviews
I would like to make a formal complaint on a manager named Debbie who I spoke to on 7/17/17 around 6:30CT.She was adamant that the earliest a tech could come out and check my service was August 2nd. That in itself a ridiculous time frame. After finally me suggesting...
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2.3
Product
Lowes Manager
#1076825
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Refund issued was in a Store Card instead of the my Gift card payment and it cannot be used to get the benefits of My Lowes on line discount shopping. Apparently they only have one cashier and one manager that can take care of an order cancellation. The manager...
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Anonymous
Anonymous

If you'd have gotten off your butt and gone to the store and placed the order in the first place you could have confirmed the order was correct and avoided the problem in the ...

3.2
Product
Lowes Manager
I didn't like
  • Store manager and customer service
  • Poor service
  • Order cancellations
#1072613
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Lowes is FIRED! I WILL NOT do future business with Redmond Oregon Store I went in and bought 10 bags of concrete, Which was a huge pain in the *** to get someone to load it for me being disabled and all. So none the less we loaded all the bags on a cart and then into...
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Anonymous
Anonymous

Sounds like you are leaving a lot of the story out. Even though you pulled the "disabled" card you were still able to get the concrete on a cart and loaded in your car, and I ...

Anonymous
Anonymous

lowes is a self service big box hardware/lumber store--or have you not noticed the large multi purpose carts for cust use everywhere??help for carryouts is an extra(like pwr ...

1.0
Product
Lowes Manager
I didn't like
  • Customer service
  • Salesperson wanted to assualt me
  • Sales associate wanted to fight me
#1069021
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Very poor treatment received by lowes store's plumbing dept manager Chris. I had purchased a shower door and the top of the receipt it stated that it would be in by 6/30/17 at the latest. I called the store this morning and spoke with Chris. Chris was rude with me. I...
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Anonymous
Anonymous

even if delivered on time...what if it was damaged or wrong item...wait till item(s) comes in AND inspected b4 sch'd workers

Anonymous
Anonymous

No one with an ounce of common sense would hire a contractor to install a product before they had it. Stores can tell you when the manufacturer says the product should arrive ...

1.0
Product
Lowes Manager
#1068176
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