Product: Lowes Manager Clear all filters (297 of 297 reviews match)
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Lowes - Store manager

1.0
Details
Ask for phone call from store manager and district manager. Will not call back and customer service at 800 could not reach them either.
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Review
#1708669 Review #1708669 is a subjective opinion of poster.
Service
Lowes Manager
Cons
  • Unprofessional managers and contracors
  • Telephone customer care
Reason of review
Poor customer service
Preferred solution
Have district manager call me 913-238-2949
The manager said that it is Lowes' policy not to refund if the piece was removed. I again explained that I was returning a defective (not usable) item. She told me "sorry" but she would not give me a credit. I left this store and drove 4 miles to the next nearest...
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Review
#1674130 Review #1674130 is a subjective opinion of poster.
Service
Lowes Manager
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Lowes - Ignore me

I was at lowes 2745 E west maple commerce mi 48390 BOUGHT 20 OF MULCH BAGS WENT OUT TO LOAD THEM IN MY CAR THERE WERE A LADY AND 2 GUYS, I PULLED IN TO LOAD THE BAGS IN MY CAR THE LADY BY NAME LINDA SHE IGNORED ME AND WENT AHEAD TO THE CAR BEHIND ME, I ASK HER IT IS MY TURN SHE SAID GO BACK TAKE TURN AGAIN AND ARGUE WITH ME LOUDLY IN PUBLIC DID NOT CARE AND CLAIMING SHE IS THE MANAGER HAPPEN 9-02-2019 I THINK DID NOT LIKE ME BECAUSE I AM A FOREIGNER PLEASE NEED TO TAKE TO PEOPLE LIKE HER TO DEAL WITH ALL PEOPLE THE SAME
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2 comments
Anonymous
#1742147

Please Stop shouting in all caps.

Anonymous
#1741995

How were you stopped from loading the mulch in your car? A simple 20 bags of mulch could have been put on a cart and taken to your car. What is the problem here?

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Review
#1642649 Review #1642649 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund
1.0
Details
Dear Lowes Management at 0530, You are the worst supposed “leaders” I have ever had. Which is to say, you aren’t leaders. You are vindictive, spiteful, hypocritical, and hyper critical. You don’t support your team. Because you don’t have a team. You are dictators...
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Review
#1616960 Review #1616960 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Work Experience or Job Application
Preferred solution
Let the company propose a solution
3.8
Details
I explained the issue again, and was met with the most unpleasant attitude I’ve ever encountered at a store. We were both taken aback after his treatment of the cashier and his demeanor towards us. After retiring from a retail store after 35 years, I was pretty...
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3 comments
Anonymous
#1727819

The manager probably had much larger issues to contend with than a $10.00 return. I'm sure he was pissed that he had to deal with another cheap skate that bought a tool, used it once, and returned it for a refund instead of just keeping it.

This happens several times a day i am quite sure. And it would *** me off too!

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Review
#1614112 Review #1614112 is a subjective opinion of poster.
Service
Lowes Manager
Pros
  • Inventory
  • Employees
Cons
  • Manager
  • Management
Reason of review
Poor customer service
3.8
Details
I will be purchasing more of the same as my son and I have several properties and will need more kitchen cabinets, paint, flooring, plumbing, major appliances, vanities, faucets, etc. . I buy a lot of the clearance merch. and was looking for a new range and found one...
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2 comments
Anonymous
#1707004

Gotta say, Mitchell.. From your post, it sounds like you never pay full price or discounted price.

You always want a special deal.

If you have managed retail as you say, you know they make zero money on your loyal patronage. They would probably love it if you switch to another vendor.

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Review
#1567391 Review #1567391 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Poor customer service
Why every time I come out to the lawn and garden section on Dixie Hwy there is only one cashier and her lines be long *** *** But when she calls for help no one never shows up when they do she is done. And to get a override it takes them 10-30 minutes to get outside...
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Review
#1560654 Review #1560654 is a subjective opinion of poster.
Service
Lowes Manager
3.2
Details
Some of the managers at Lowe’s need to work on their people skills when talking to and handling customers and their employees Lowe’s work you like slaves, They don’t care about their employees needs or if they have other things to do in their lives People steal out of...
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Review
#1557972 Review #1557972 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Poor customer service

Lowes in Biloxi, Mississippi - A Mess in Prescott AZ

That A disaster! I went to Lowes in Prescott! What A mess this store is. After spending 30 minutes trying to find help in the Tile department. A customer directed to the customer service desk. The entire store the grossly understaffed (one nice clerk told me they hire enough people, but half never show up). Finally after another 20 minutes, a “Manager” tried to help me. SO we go to the tile isle (He cannot fine any Slate tile), but at least I found a few tiles I liked for kitchen area. As I am looking at the tile I ask him to find some white with green accents, and, get this! He tells me he is colors blind and only “Goes off the color name” Which is of course is useless. I wanted sample of two different tiles and he has the balls to charge me after I waited 45 minutes for a color blind employee to help me. He seems a bit slow and bored with his job as did almost every employee. Lowe's just lost a customer to wanted to buy A pellet stove Refrigerator Washer/dryer Tile flooring 2 ceiling fans Home depot in Prescott Valley has superb employees! S that is where I will go!!!!
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9 comments
Anonymous
#1686064

YOU NEED TO CLEAN UP YOUR OWN MESS BEFORE COMPLAINING ABOUT THE MESS AT LOWES!

Anonymous
#1686058

I TOO AM COLORBLIND, BUT NOT IN THE TRADITIONAL SENSE OF THE WORD. I AM COLORBLIND BY THE FACT THAT I JUDGE PEOPLE NOT ON THE COLOR OF THEIR SKIN, BUT ON THE CONTENT OF THEIR CHARACTER.

Anonymous
#1685432

weeweewee! I went to a self service discount home improvement store and no one would help me!

Anonymous
#1685311

What a piece of work you are. You realize that you are making fun of someone with a handicap!!

Just because your redneck gravy sweating buttocks can see doesn’t give you the right to rant because YOU have a issue with someone being color blind. They are a manager and NOT your personal shopper. If you wanted one with green accents then look for it yourself! I don’t know maybe all that heat in Arizona has fried what remains of your heart and soul to cinders.

We can tell you lack good breeding and common manners. Boo boo you had to wait and pay.

At no point did anyone ever tell you that tile samples are FREE!! That’s just your greedy nature poking its head up along with your intolerance and poor upbringing.

taenha G
#1685323
@Anonymous

I am not a read neck I do I have a sweaty butt, you sound like a real freak!!! I am in fantastic shape and when you ask for help and cannot see the top shelves (5/2" inched tall) the 6 foot plus manager should help. You sound like a *** and I am sure you have a sweaty butt!

taenha G
#1685326
@Anonymous

color blindness is not a handicap, my brother with MS, that is a handicap!!!!!

taenha G
#1685344
@taenha G

coward post

Anonymous
#1685191

You are shopping at a big box discount store. You shouldn't be expecting a lot of service.

Of course you need to pay for tiles you want to take home.

Why should they give them to you? Just save your receipt and return the tiles you don't use.

taenha G
#1685324
@Anonymous

they were samples so not you cannot return them

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Review
#1532478 Review #1532478 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Poor customer service
Preferred solution
go out of buiness

Contact Lowes Customer Service

Website:
www.lowes.com
Mailing Address:
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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Lowes reviews

Lowes - Store management Service

We recently moved from Hendersonville, TN to Prattville, AL. Both Hville and Pville have a Lowes and a Home Depot. The Lowes store in Hville was far superior to Home Depot. As a result of our move we needed all new appliances. We chose Lowes in Pville for our appliance purchases based on our experience in TN. After 14 months and a very unsatisfactory encounter with Lowes management today--Pville Home Depot is far superior [in every regard] to Lowes. The lack of concern for a service issue and the hostility exhibited at Pville Lowes today exceeds any [except for one with GM in 1980] I have experienced at any retail establishment in my 73 years.
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Review
#1532005 Review #1532005 is a subjective opinion of poster.
Service
Lowes Manager
Pros
  • Staff tried to be helpful
  • Couresty of one worker
Cons
  • Manager customer service
  • Customer servie
Reason of review
Poor customer service
Preferred solution
repair fridge