Product: Lowes Manager Clear all filters (0 of 272 reviews match)
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Missing , broken parts started to come, 1/2 sent to our house and the other to the store. Until they order new parts, it was already 2 weeks of work missed. The people who did the actual remodeling were great, but the store and manager assistant were a nightmare, not...
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3.2
Commerce Charter Township, Michigan
Product
Lowes Manager
#1397528
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I was at Lowe’s in Streetsboro late yesterday afternoon. Based on my experience, I totally understand why Lowe’s sales decline. I walked out their door, disapointed they didn’t want my $8,000! My intent was to purchase a new refrigerator, dishwasher, microwave, and...
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Anonymous
Anonymous

So you went to a "self-service home improvement center". never ASKED anyone for help, and then got pissed and went to another "self-service home improvement center" down the s...

1.5
Product
Lowes Manager
#1395440
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Lowes - Slow and terribly understaffed

There are 13 registers and 4self help registers -that were closed-so in reality only ONE cashier. I had one item I urgently needed and the patrons in front of me had carts of items so I waited and waited and waited.. I had no other choice because I really need this item. Advice to managers or hiring Personnel hire more people
3.6
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
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Price Affordability
Product or Service Quality
Staff
Value for money
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Product
Lowes Manager
#1395152
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Lost over 300 in frozen and perishable food. Manager of Morgantown lowes couldn't care less. Kinda of a *** to us..
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Anonymous
Anonymous

You leave out a lot of detail. Exactly how did you loose $300 in frozen food? What was the reason for the delay? Was it because the manufacturer didn't deliver the refrigerato...

1.0
Elverson, Pennsylvania
Product
Lowes Manager
#1393384
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The Delivery Manager at the Spotsylvania Lowe’s for being such a jerk for the second time. You need to work on your customer service skills because you suck at them. You need training.I spoke to you twice on my deliveries, and the the way you spoke to me was so...
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Anonymous
TickleMeMcHomeless

Is that anywhere near Transylvania?

TroubledGiantClam852
TroubledGiantClam852

Call Lowe's corporate...Customer Care at 1 800 445-6937 and let them know about you experience with Dave. I would also notify the store manger and regional manager. To get to ...

3.2
Product
Lowes Manager
#1389954
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We bought Faucet from LOWE'S, and PAID $435. It leaks and motion sensor does not work. I went to LOWE'S, ARLINGTON HEIGHTS, ILLINOIS and the customer service told me that LOWE'S CANNOT HELP ME, they sent me to their Kitchen Department, which was not helpful, they...
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Anonymous
Anon

Doesn't make sense that you shut all the water off. Most faucets have a valve underneath the sink to shut off the water. They are correct though. You have to contact moen for ...

Anonymous
Anonymous

How old is the faucet? If you just bought it, take it back for an exchange. If you have had it awhile it is correct that you would deal with the manufacturer for warranty part...

2.4
Product
Lowes Manager
I didn't like
  • Warranty service and store customer service
#1380802
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After spending about $10,000 in the Ogdensberg, NY store this August (2018) we've experienced the most unorganized, unprofessional service. We ordered a carpet installation for a rental house in July from Lowe's mainly because they were running a special deal...
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Anonymous
Anon

You get what you paid for. They were trying to work with you. Oh FYI, saying you've spent X amount of money doesn't get you anything special. If anything it sets a bad reputat...

1.8
Ogdensburg, New York
Product
Lowes Manager
I didn't like
  • Lack of communication between employees
  • There was so many problems and nobody to help
  • Stressed me out for months
#1379919
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Was riding into the store parking lot today and there were about 6 manager type employees walking right down the middle of the road in the parking lot like no one else mattered. I was on my motorcycle on my side of the road and no body moved!. they just kept walkin!....
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Anonymous
Anonymous

Most big retailers are this way unfortunately. Walmart is the worst. I've had mornings when i couldn't get in the door because employees coming to work were walking so slow an...

4.5
Product
Lowes Manager
I liked
  • There were a lot of employees standing around
I didn't like
  • Tend not to have what i need
#1372478
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23 we stopped in the Brookhaven store to buy a Maytag wash machine. The sales woman was very friendly, professional, and knowledgeable. We were told that it coud be delivered Monday, Sept. 24. We should expect a call or text late Sunday night to confirm. Between 2pm...
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Anonymous
PCFL1592

I suppose the washer you bought, that didn’t fit, is Lowe’s fault as well.

Product
Lowes Manager
#1368335
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When i contacted lowes in paragould ar i talked to Jason say he was *** manager of the store very rude had problem getting water heater fixed it almost blew up gave me appoint for10 days away so had some come fix it by the way Jason states i can complain to corporate...
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Anonymous
Anon

Lowe's does not repair. If you're covered by a warranty you have to call the warranty phone number. The warranty center will send out a repair man.

1.0
Product
Lowes Manager
I didn't like
  • Customer service
#1365786
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