Manufacturer: Lowes Category: Managers Clear all filters (14 of 14 reviews match)
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Terrible customer service and ridiculous attitude. The store manager and worker that wasted our time should be fired. I acceptable to have such workers at store. Pico Rivera store location managers name was Jose and workers name was James..
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Anonymous

Anonymous OP:
Nothing in your complaint states exactly what was terrible about the customer service.
No-one is a mind reader.
As for the 2 employees being fired, that is up to ...

1.9
#980139
Cartersville George store Karen associate I asked for help she told me she would help me within 5 to 10 minutes she was not back so I went to look for her or the product that I was looking for and found her flirting with a guy in appliances literally hanging all over him your employee should care more about the customers and not flirting with other associates we will no longer be doing business with Lowe's we have switched our contract but to...
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1.0
#948215
I have to say that I have never had trouble with Lowes until about a month ago when i went to return left over items from a project at my house, the Lady in returns couldn't find the upc code to return it so she contacted the manager in building materials and he came over and told me that i had altered the product and was trying to return it, I explained that when i bought them from the salem store they had trouble finding the upc, so he walked...
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1.4
#937929

Lowes Manager Review

#971028
The total lack of any care from the manager on duty 12/10 pm was appalling. Does the entire company share those principles? He seemed happy that he was not able to help facilitate our rather large rug purchase and more than glad we had to leave empty handed. Bad customer service led to bad expierience.
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Lowes Manager Review

#833115
My assistant manger jeff is sleeping with my head cashier marisa . she has told me they are cheating the system . im not sure what to do i feel uncomfortable knowing all this not only that they are stealing but im sure there is some rule about mangers dating employees .
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While I was shopping for windows in the Lowes store Southington Ct , if any of my own employees spoke to another employee like this girl did they would be fired! I will drive to Plainville from now on rather than witness this rude behavior among employees, maybe because she holds a title of department manager she thinks it's okay? well it's not okay with me, but who am I to tell lowes how to manage their employees. I simply will not shop this...
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I submitted a purchase yesterday online for Maytag washer.The online form said I would receive a reply back the next day. My wife called the next morning to find a status of my request. The delivery manager told my wife that it was not on the manifest, but reluctantly placed it on the truck. He was spoke to my wife with complete disregard for trying to please her. An hour later he called me stating that the washer had a dent in the front and...
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Anonymous

Anonymous It's obvious they only had one in stock. Some people would take the dented one if they really needed one rather than waiting for a new one to arrive. It seems like he did the ...

3.9
I didn't like
  • Poor customer service dont deliver as promised
#934947
I've shopped this store for years, in the past 8 months the Vincennes,Indiana store has gone straight to ***. People are being bullied by the store manager & by his assistants. Longtime employees are being pushed out. The 'older' employees are having hours drastically cut. People being fired after they have had a health issue. Not to mention the management staff stalks the employees thru social media. Then there's that fact that this store is...
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1.2
I didn't like
  • Staff incompetent
  • Management
#916833
Vincennes Indiana What a sorry store. It was full of happy hard working employees a year ago. Well that's all over. This so called store manager Martin Wagner has destroyed the entire staff. I have heard & witnessed horror stories from longtime & former employees. With all I've personally witnessed & add on employee abuses, this so called manager continues to VIOLATE FEDERAL LABOR LAW & EXTREME VIOLATION OF EMPLOYEE CIVIL RIGHTS. Evidently HOME...
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The guy at the contractors counter had never worked a construction job in his life. Most of the material was over shipped or under shipped, he told me that I didn't need starter strip to do a roof. That is not the problem, I just took back material we did not use and was told it had already been returned.Wow, I must have a credit on my account right??? No, my account was never credited and I still have the material. I think you have to have an IQ of 12 or below to be a mgr at Lowes...
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1.9
#887775
Three additional employees couldn't help. Finally we said "We will not buy the discounted item." Clerk didn't understand. We said "No buy!" She understood. Took 20 minutes to get to that point. Went to "Customer Service" to ask for store manager. Didn't show. After 10 minutes of no store manager and no help from the "Customer Service" desk, I left. Total bill: $ 113.00 plus 30 minutes to check out and NOT talk to store manager of the Bashford Manor Lowes, Louisville, Ky...
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This store is the worst!I will never spend another dollar in this store. I was kept waiting for more than 15 minutes to get help with 11 40lb bags of top soil (lifting onto cart and loaded into car). Had to ask for a manager before someone finally shows up. He puts the bags on the cart and leaves!!! I again ask for a manager and after another 15 minutes and no one showing up I left with my money in my pocket and will never return!This DIY girl...
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Anonymous

Anonymous I spend two minutes looking for someone to assist me, and after I found him, another two minutes waiting until he fifinished socializing with his friend. It was about 9:20 am...

Anonymous

Anonymous Can't be too much of a "DIY girl" if you need people to carry a small your bags of soil !!
Do you think perhaps people may have been helping others ? Must everything s...

#834724