Don't even buy light bulbs from them! My husband and I started a whole house remodel at Lowes.
After having to constantly seek out help in each department and being extremely rudely spoken to in the aisles , when we stopped two male employees gabbing to ask for assistance in calculating how much flooring materials we will need to purchase (carpeting, laminate and tiles, ( one lost his attitude when he realized we were talking about an ENTIRE house), but then off we go to pick out a new front door and was told the woman in that department was "all alone and too busy" to have a door sent to the front for us, mind you there were NO customers in sight in either department, I finally went to seek out a manager. He apologized profusely and walked around assisting us in purchasing some other items ( bathroom vanities , lighting , fans, ) and we set up an appointment for a window consultation. We were going to have them do our kitchen as well, until we were waiting for our original items to be delivered and when the two weeks turned into three and they delivered us a damaged master bathroom vanity that was the last straw ! All of the items have been returned and we will NEVER shop Lowe's again!
It really is a shame that it took them for them to provide any sort of customer service the realization that we were spending $30,000.00 on a remodel before they thought we were worthy of their time.
What about if we just wanted to by new plants for our garden ??? Ridiculous !!!
Product or Service Mentioned: Lowes Manager.
Reason of review: Poor customer service.