16410 Trenton Rd, Southgate, MI 48195, USA
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
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Value for money

2 month's so far, scheduled for a deck quote. The guy never called or showed up up after a 3wk wait to quote!

We called 3x after 2hrs late, no answers from Lowes, was given the estimators # he would not answer 4 phone calls or a voicemail. Had to schedule again days later? When he cam he "seemed verify knolidgable"but did not prepare our quote in the 2 days that he said he would. 9 phone calls and 9 "promised return calls" from 5 different ""Managers"" and no return calls?

U don't want our $8,000-10,000? *** off Lowes, we are done and will never ship here again even though I have spent $80,000 in lumber and home improvement products in the last 10yrs. EAT A ***.

Our $ will go else where because we were promised a price in 2 days and it has been 2 weeks and nobody at the store can ever give us an update.... CALL YOUR *** CUSTOMERS BACK ***.

Product or Service Mentioned: Lowes Manager.

Reason of review: Poor customer service.

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