1 28 april go lowes to purchase a Stove top and oven. The salesman tells me the kitchen needs to be measured to insure the pieces will fit.
2 The kitchen does not get measured for 10 days.
3 The equipment does not arrive in seattle until May 28.
4 The store calls and tells me it can't be delivered until June 27.
5 Contact the salesman. He calls me back and tells me getting a better date is above his pay grade.
6 I call the store 252 manager. He refers the problem to a person who has english as a second language. He tells me he will fix it. He has a subordinate call me to tell me I am out of luck.
7 I cancel the order.
8 Every employee with the exception of the salesman has no customer skills.
This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $3500. Justdudley is overall dissatisfied with Lowes. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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