Not resolved
Diversity of Products or Services
Price Affordability
Product or Service Quality

1 28 april go lowes to purchase a Stove top and oven. The salesman tells me the kitchen needs to be measured to insure the pieces will fit.

2 The kitchen does not get measured for 10 days.

3 The equipment does not arrive in seattle until May 28.

4 The store calls and tells me it can't be delivered until June 27.

5 Contact the salesman. He calls me back and tells me getting a better date is above his pay grade.

6 I call the store 252 manager. He refers the problem to a person who has english as a second language. He tells me he will fix it. He has a subordinate call me to tell me I am out of luck.

7 I cancel the order.

8 Every employee with the exception of the salesman has no customer skills.

This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $3500. Justdudley is overall dissatisfied with Lowes. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Lowes.

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