Lowes does not accept that it is selling a light fixture which fails during the cold months. e/g/Portfolio 3-Light Antique Rust Outdoor Lantern.
I like the fixture but dont want to fall in the trap of owning a fixture which fails. I told the sales personnel and even the manager about my encounter regarding the reviews, they responded very negatively. This makes me feel like not trusting the sales rep. I would not even request a managers assistance in the future because of this.
I have started to shop at speciality stores dispite having to travel to many stores. Those people are knowledgeable about their products, provide good warranties and better problem solving skill.
Product or Service Mentioned: Lowes Manager.