I ordered an outdoor fire pit on Cyber Monday from Lowes & selected the In-Store pick-up option. The only store left where it was available was 30 mins away.
I received an Order Processed & item ready in 20 mins email after my purchase. I used my lunch hour to go pick it up today & was told that they did not have it in stock & someone should have called me. I'm irate that I just wasted an hour & 30 miles of gas.
I'll never buy from them again. Their loss since I am in process of renovating my house!
Monetary Loss: $40.