I went to Lowes in North Canton, Ohio to make a purchase. The cashier told me my total was $1,200.
I told her that sounded high when I gave her my debit card. She finished the transaction and handed me m receipt. I stood there and looked at the receipt and did not allow the next customer to proceed. I told her that she over charged me about $100- $150 and handed her back my receipt.
She said that a supervisor would have to fix this at the service desk. After waiting 15 minutes in line, the supervisor Angela got to me. I told her the situation. She said that the ONLY way that she could fix this was to refund my $1200 from my checking account (which would take 48 hours) and now charge me an additional $1050 -$1100 again from my checking account.
Thus I would need to leave there paying $2300 for my $1100 order and wait for 48 to get $1200 back... absurd... to fix $100 overpay she must charge an additional $1100... what if I didnt have an extra $1100 to "loan" Lowes for 2 days?
I told her that was unacceptable. She refunded my order (which will take 2 days) and I left with nothing. I left a complaint on the Lowes website asking for a call immediately...
gave work, home and cell telephone numbers- still no call back. DO not shop at any LOWES.