Product: Lowes Protection Plan Clear all filters (10 of 10 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
On May 2, 2016 we purchased a refrigerator at Lowes and a three year protection plan since our experience with products these days is that they are poorly constructed. In less than one year, we had problems. All of our food items were freezing up, dairy, vegetables etc.
Read more
Anonymous
KARLENE

When they answer their phone they answer Lowe's warranty center.so it is Lowes

Anonymous
Anonymous

*** the warranty company is a joke also!!!

3.0
Product
Lowes Protection Plan
I didn't like
  • Poor service
  • Total lack of service and cooperation
#1107715
Reply to reviews
I purchased a LOWE'S PROTECTION PLAN and am still trying to have it honored.My purchased item needed repair. I called the number given to me to schedule repair on7/30/17. Finally, I was connected to the local store manager who informed me that they would pick up the...
Read more
Product
Lowes Protection Plan
#1099368
Reply to reviews
WHAT, I purchased at Lowes and with their warranty. I hung up and called again, this time I got scheduled for service, but 6 days later. After waiting all that time without a fridge the day of my service I took off work and waited and the repair person did not show up...
Read more
Anonymous
Anonymous

Retail stores do not warranty products. The manufacturer does. If the problem was within the 1st year Samsung is responsible for the warranty, not Lowes. If you purchased a se...

Troutman, North Carolina
Product
Lowes Protection Plan
I didn't like
  • Horrid
#1061448
Reply to reviews
Less than a year ago, I purchased a riding lawn mower and spent HUNDREDS extra for a 4 year protection plan.Last week, the mower stops working, so I call for service. They tell me that the provider will come get the mower the next day, and they'll call for directions...
Read more
Anonymous
Anonymous

You purchased a service plan from Lowes that is provided by an outside vendor. Just as the basic warranty on the mower was the responsibility of the manufacturer of the mower,...

1.3
Product
Lowes Protection Plan
#1051054
Reply to reviews
Purchased a lawnmower less than a year ago, and got the 4 year protection plan.Last week, my mower's brakes stop working. So we call Lowe's, and they say someone will be out to get it the next day, a Saturday. No one comes. Monday we call again. They tell us the...
Read more
Anonymous
Anonymous

Welcome to the club!!Exactly the same thing happened to me with a lawnmower

Anonymous
Anonymous

Don't call the store. Call the number listed here https://www.lowes.com/l/outdoor-power-equipment-lowes-protection-plan.html

Product
Lowes Protection Plan
#1051046
Reply to reviews
I purchased the Lowe's extended warranty for my fridge, dishwasher, and microwave back in 2012. At the time, LOWE'S serviced their own extended warranty work. They have since contracted with A&E to do the work. My dishwasher wasn't draining, so I called for service....
Read more
Product
Lowes Protection Plan
#1037572
Reply to reviews
Bought samsung glass top range in April 2014 along with Lowes extended warranty for 5 years. My glass top cracked on right side from front to back in August 2016 and I have fought with them ever since, they will not repair it . Apparently there are a lot of complaints...
Read more
Anonymous
Laura

I just wanted to respond that Lowes executive services refunded my range under EPP BUYOUT. I contacted BBB and brought a resolution within a couple weeks. NEVER AGAIN will I a...

Anonymous
Anonymous

Take time to read your warranty and you will see, in print, that cosmetic issues are not covered. If the cooktop works a crack in the corner is just cosmetic. You will also fi...

1.4
Product
Lowes Protection Plan
#1002047
Reply to reviews
After spending over $9,000 on a new kitchen appliance package I am sad to report that the Lowes extended service plan is absolutely ridiculous. Buy your appliances and get an extended service plan at a store where they are actually going to FIX things and honor a...
Read more
1.0
Product
Lowes Protection Plan
I didn't like
  • Dont buy appliances here
#997517
Reply to reviews
MY EXPERIENCE WITH LOWES APPLIANCE WARRANTY HAS BEEN HORRIBLE. THEY HAVE WORKED ON THE UNIT 5 TIMES (4 TIMES DURING DEC. 2016) AND STILL NOT WORKING. RE-SCHEDULED FOR 12/30/16 TO TRY MORE PARTS. STILL MISSING 2 JUMPER WIRES TO PROGRAM THE MODULE. TECH HAS MADE TEMP....
Read more
Anonymous
Anonymous

Good grief, OP, why must you shout in all caps?

Anonymous
Anonymous

Why are you complaining about Lowes and not Kitchen Aid? You do realize that Lowes didn't build the cooktop and ship it short parts. The warranty coverage is provided through ...

1.0
Product
Lowes Protection Plan
I didn't like
  • Warranty service
#979816
Reply to reviews
purchased a bundle warranty plan for a Samsung washer and Samsung dryer FROM LOWES STORE. Unfortunately, a year later, the particular Samsung washer purchased was recalled and so, I went back to Lowes to purchase another washer however, the bundle warranty could not be...
Read more
Anonymous
Anonymous

This is untrue.... they can transfer the remainder of the warranty from the first washer to the new washer... How do I know this. Because back in November 2016 when I first le...

Anonymous
Anonymous

I was just told the same thing. Why can't the just swap serial #'s? I'd be good with just the 4 years remaining on my new washer.

Product
Lowes Protection Plan
#970500
Reply to reviews