Product: Lowes Protection Plan Clear all filters (0 of 16 reviews match)
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Called again and Lowes said someone tried to contact me over 1 week later. Why so long? They had pre-written responses to my questions. They would not reimburse me for the repair parts or labor. Wasted about 3 hours total on the phone. What did I pay for? Very...
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Anonymous
Anonymous

My bet is that if you were to take some time and read the service plan you purchased you would find out exactly what you paid for. They may have someone that answers the phone...

1.3
Product
Lowes Protection Plan
#1403022
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Lowes sales person told me 24/7 service when I bought the plan. Service Operator told me they would expedite. They never called back. Went to independent contractor to fix. Lowes will not reimburse. DO NOT purchase this plan- it is totally useless, a complete waste of...
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Lowes Protection Plan
#1400507
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I purchased a washer and dryer set plus protection plan at a Lowes location in West Virgina in Feb 2017. It is now October 2018 and my deter went put in September and it was a fight to use the protection plan on the dryer now my washer is out and im fighting with them...
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Anonymous
Anon

Only been a year so you should be covered by manufacturer warranty. The extra warranty you get from Lowe's does not kick in until after the manufacturer's ends.

1.0
Product
Lowes Protection Plan
#1378457
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I purchased an Extended Purchase Plan with my self-propelled mower in April 2016. The handle has broken twice. The first time Lowes said the barcode was not on the outside of the mower. We had the receipt and the store took it and said no problem. We found out about...
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Lowes Protection Plan
#1282412
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I purchased all my appliances easton Lowes store May 29 2016 with 5 years protection plan. About a month ago my washer broken and I called Lowes service dep. and they sent a service technician he looked my washer and he sad your washer has big issue but do not worry...
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Anonymous
Anonymous

Must be some doozie of a washer to be worth $8,000. Yes, you have a frustrating situation and I agree their service in this situation is poor. At this point, stop calling them...

Anonymous
Anonymous

all extended warranties and protection plans are a fraud. Always have been.

1.0
Product
Lowes Protection Plan
I liked
  • Disaster
#1272590
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We purchase a Samsung washer and dryer from Lowes in Lakeland, Florida. We also purchased a five year warranty on each item. The washer begin acting quirky after a year, then dryer went out completely several months later. The tech came out 12/01/17 to service dryer...
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Anonymous
Anonymous

You don't say what the issue is. Is the part backordered from the manufacturer? If so, what do you expect them to do? They don't make the parts and need to wait till the manuf...

2.2
Product
Lowes Protection Plan
#1156893
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On May 2, 2016 we purchased a refrigerator at Lowes and a three year protection plan since our experience with products these days is that they are poorly constructed. In less than one year, we had problems. All of our food items were freezing up, dairy, vegetables etc.
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Anonymous
KARLENE

When they answer their phone they answer Lowe's warranty center.so it is Lowes

Anonymous
Anonymous

*** the warranty company is a joke also!!!

3.0
Product
Lowes Protection Plan
I didn't like
  • Total lack of service and cooperation
  • Poor service
#1107715
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I purchased a LOWE'S PROTECTION PLAN and am still trying to have it honored.My purchased item needed repair. I called the number given to me to schedule repair on7/30/17. Finally, I was connected to the local store manager who informed me that they would pick up the...
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Anonymous
Anonymous

What kind of item are you talking about?

Anonymous
Joan

Hope I have better experience if needed since I just bought the plan

Product
Lowes Protection Plan
#1099368
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WHAT, I purchased at Lowes and with their warranty. I hung up and called again, this time I got scheduled for service, but 6 days later. After waiting all that time without a fridge the day of my service I took off work and waited and the repair person did not show up...
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Anonymous
Natascha Young

I too have a Samsung refrigerator and bought the five year Lowes protection plan. I've had the refrigerator less than 3 years and have had to have it serviced at least 10 time...

Anonymous
Anonymous

Retail stores do not warranty products. The manufacturer does. If the problem was within the 1st year Samsung is responsible for the warranty, not Lowes. If you purchased a se...

Troutman, North Carolina
Product
Lowes Protection Plan
I didn't like
  • Horrid
#1061448
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Less than a year ago, I purchased a riding lawn mower and spent HUNDREDS extra for a 4 year protection plan.Last week, the mower stops working, so I call for service. They tell me that the provider will come get the mower the next day, and they'll call for directions...
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Anonymous
Anonymous

You purchased a service plan from Lowes that is provided by an outside vendor. Just as the basic warranty on the mower was the responsibility of the manufacturer of the mower,...

1.3
Product
Lowes Protection Plan
#1051054
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