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1.6
Details
Shop local to avoid dealing with call centers - Lowes
Shop local to avoid dealing with call centers - Lowes
Shop local to avoid dealing with call centers - Lowes
Shop local to avoid dealing with call centers - Lowes
Shop local to avoid dealing with call centers - Lowes
I purchased 4 eligible paint items on 9/4/2019, ordered online for pickup in store. They were picked up from store #2706. The item #91244 is listed on the rebate as an eligible item. I submitted the rebate online and received a notification that the submission was...
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Review
#1754631 Review #1754631 is a subjective opinion of poster.
Service
Lowes Rebate

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
I carefully purchased online a covered appliance, filled out and submitted for rebate. This was for the Thanksgiving 10% rebate appliance offer. Received email saying "your sales receipt did not indicate the purchase of an eligible appliances for $396 or more on...
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2 comments
Anonymous
#1798981

Update: After calls to their third-party rebate center and hold times of an hour or so before I would give up, I called Lowe's main customer service. Should have done it sooner.

The rep could see my order, the offer, the terms, etc. He saw it was legit and said he'd send the rebate amount on the store card per terms.

I'm hopeful this solves it. Hope this post helps others

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Review
#1748084 Review #1748084 is a subjective opinion of poster.
Service
Lowes Rebate
Cons
  • Rebate denial when order is verifiably in the lowes system
Reason of review
Rebate processing issue
Loss
$130
Preferred solution
Send the rebate! 10% of the purchase price of the LG washer and dryer i bought on Nov 28. Order # 398144298
Tags
  • Rebate Denied

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shame on you lowes with your lies.

1.0
Details
I purchased 4 Samsung appliances and I am owed $510.00 mail in rebate. The purchases were made back in Sep and we are now in Dec and I am still waiting for my rebate. They keep saying that there is a delay. I have been hearing this for weeks now. Why offer something if you are not going to hold up to your end of the deal. This is ridiculous now. I am extremely frustrated at this point.
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2 comments
Anonymous
#1792447

Did you send in the rebate? You have to actually do the work.

Also LOWES ISNT THE RESPONSIBLE PARTY!!!!!

You need to whine about the rebate center which is NOT part of Lowe’s. Brain cells much??

Anonymous
#1792475
@Anonymous

Yes I did, I would not be complaining if I did not do my part. And when you call the rebate center it is a lowes representative.

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Review
#1738763 Review #1738763 is a subjective opinion of poster.
Service
Lowes Rebate
Cons
  • Promised rebate not delivered
Reason of review
Rebate
Preferred solution
Full refund

Scam never received | Lowes

Submitted rebate per instructions. 8 weeks later checked and said my invoice was paid to someone else
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Review
#1734122 Review #1734122 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Rebate not received
Loss
$75
Preferred solution
Deliver product or service ordered

Shop elsewhere | Lowes

2.8
Details
Ordered and paid for a washer and dryer online. Units were delivered one week later. I was told my invoice was online. Submitted appliance rebate form online with invoice number and order number as requested. Received notice that I did not show evidence o purchase. Called and they said it was glitchy and I need to submit paper copies. Did and was refused as my online documentation was apparently not enough. Very frustrating on a $1000 purchase.
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Review
#1717945 Review #1717945 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Not as described/ advertised
Tags
  • Rebate Not Satisfied

4th of July Paint Rebate--never happened | Lowes in East Lansing, Michigan

Submitted $15 paint rebate--followed up after 6 weeks when I didn't hear anything. Re-submitted receipts and still nothing. It's NOVEMBER and I just checked--denied. My purchase clearly qualified (two gallons of paint for 23.98 each) looking at the receipt I am still holding.
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Review
#1699863 Review #1699863 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Order processing issue

Don't Shop Here | Lowes

Bought a washer/dryer pair at Greeneville TN store on 10/22/19. There was a sign there for a $50 rebate on washer/dryer pairs. I did not receive a rebate slip when I paid for the merchandise. I went back to the store on 10/24/19 to request the rebate slip. The sign was gone and the sales associate denied every seeing one. When I call the customer service number, the operator hung up on me. This is customer service??????
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Review
#1688835 Review #1688835 is a subjective opinion of poster.
Service
Lowes Rebate
Cons
  • Promised rebate not delivered
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
All I want is the $50 rebate that was advertised.

Update by user Oct 25, 2019

The week after posting my review, I received a $50 Lowes gift card. The process I went through to get whatever I was owed was absolutely ridiculous.

It is, of course, meant to frustrate consumers into giving up and moving on.

I’m NOT that type of consumer. I am even...

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3 comments
Anonymous
#1758986

I'm going through the same thing with them right now!!! I was approved for the rebate in August.

I'm still waiting. And everytime I call it the same excuse.

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Review
#1663667 Review #1663667 is a subjective opinion of poster.
Service
Lowes Rebate
Cons
  • Scam rebate offers
  • Difficult rebate process
Reason of review
Poor customer service
Loss
$50
Preferred solution
Send me the advertised rebate on my washer and dryer.
Tags
  • Rebate
1.0
Details

Update by user Oct 24, 2019

I had to call FTC and make a claim. Then when I contacted Lowes to tell them what I did, I received a very unfriendly email back with more BS.

Then in 2 days my rebate was completed (amazing).

But then it took them 2 more weeks to get it to me. If anyone has the same...

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5 comments
Anonymous
#1759637

You can file a complaint with the FTC at www.ftc.gov/complaint. If you do a search you will find that the FTC has fined companies for not paying or paying rebates late. also file a complaint with your states attorney general

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Resolved
Review
#1661837 Review #1661837 is a subjective opinion of poster.
Service
Lowes Rebate
Cons
  • Everything customer relates
Reason of review
Not as described/ advertised
Loss
$326
Preferred solution
Let the company propose a solution
Tags
  • Lowe s Fails Customer

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Lowes reviews

Rebate Expired | Lowes in Cantonment, Florida

3.7
Details
I purchased just under $800.00 worth of paint from Lowe's because of the rebate. There were other paint stores having sales, but the rebate was the better deal percentage-wise on the purchase. I went online to get my rebate, only to find out the rebate had expired before I could redeem it. 30 days is not long enough to claim a rebate, when most organizations provide 90 days. Next time, I'll buy elsewhere to get a direct discount, even if is less than what is offered at Lowe's.
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2 comments
Anonymous
#1751873

Why isn't 30 days long enough to claim a rebate? If you hadn't bothered to claim it within 30 days you would probably have forgotten about it after 90 days and still complained. Not their fault you are a procrastinator and couldn't file your rebate in a timely manner.

Anonymous
#1752417
@Anonymous

I guess you didn't read my comments...I filed it 2 days after purchase. Have a great day

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Review
#1660890 Review #1660890 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Bad quality