(2 of 82 reviews match)
So if one purchases a lawnmower, at a selected store (on the rebate form online), and within the specified dates, why does Lowe's not comply but instead sends a status saying "Non-compliance Determined"? Please tell me what that means! Thank you. ...
Resolved: Lowes - Misled by associates
Update by user Jun 18, 2018
Lowes refunded our purchase price.
Original review posted by user May 15, 2018I was misled by Lowes associates that I earned a rebate on Olympic Maximum solid Stain by purchasing one at full price and the second at 50% off. The hanging sign advertising 50% off of second one is what drew our attention in the first place. We compared the sign with our purchase to make sure it was the correct item. I questioned the check-out associate about a rebate receipt and was told to fill out the form online using my reciept . Even after checking with customer service I was not told my rebate had expired 2 days earlier. I am very upset after spending $341 that I was misled, because the main factor in purchasing the Olympic Brand was the rebate. From now on I will go across the street to their competition.
- I was misled by associates
Reason of review
Poor customer service
Let the company propose a solution
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