Product: Lowes Rebate Clear all filters (82 of 82 reviews match)
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1.0
Details

Update by user Oct 24

I had to call FTC and make a claim. Then when I contacted Lowes to tell them what I did, I received a very unfriendly email back with more BS.

Then in 2 days my rebate was completed (amazing).

But then it took them 2 more weeks to get it to me. If anyone has the same...

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5 comments
Anonymous
#1759637

You can file a complaint with the FTC at www.ftc.gov/complaint. If you do a search you will find that the FTC has fined companies for not paying or paying rebates late. also file a complaint with your states attorney general

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Review
#1661837 Review #1661837 is a subjective opinion of poster.
Service
Lowes Rebate
Cons
  • Everything customer relates
Reason of review
Not as described/ advertised
Loss
$326
Preferred solution
Let the company propose a solution
Tags
  • Lowe s Fails Customer

Lowes - Still processing

1.0
Details
I submitted a rebate for a July purchase. it is now 3 weeks past the allotted time then told me it would take to process. I called and was told it is still in process. They could not tell me when it would be sent but the supervisor just kept saying i am sorry and i understand. That is great but it did not give me any more information regarding my rebate! Poor communication!
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2 comments
Anonymous
#1755872

same thing for me

Anonymous
#1759634
@Anonymous

You can file a complaint with the FTC, at FTC.gov/complaint. you can also file a complaint with your state attorney general.

The FTC has fined companies for failing to pay rebates on time. I strongly encourage you to file.

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Review
#1659478 Review #1659478 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Poor customer service
Preferred solution
my rebate money
I purchased several gallons of the paint that was eligible for rebate. I was due one rebate in the amount of $45 and another for $90. Both were approved by the rebate center. After waiting patiently for several weeks found the website said I had been approved and...
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11 comments
AssortedSnowyOwl489
#1772121

What can you do if you are denied a rebate & the right paint was purchased & filed. I had 3 & only recieived one, 1 was denied the other is non't know where. I'm very MAD.

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Review
#1563430 Review #1563430 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Problem with delivery
1.0
Details
I never received my rebate. I purchased 2400.00 worth of items. I was told at the time of purchase everything was eligible. I turned in my rebate before I left the parking lot via the internet. After a couple of months I called them. They said there was nothing on my...
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2 comments
Anonymous
#1758466

Same problem!! Hate this type of scam.

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Review
#1656216 Review #1656216 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Bad quality

Update by user Oct 25

The week after posting my review, I received a $50 Lowes gift card. The process I went through to get whatever I was owed was absolutely ridiculous.

It is, of course, meant to frustrate consumers into giving up and moving on.

I’m NOT that type of consumer. I am even...

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3 comments
Anonymous
#1758986

I'm going through the same thing with them right now!!! I was approved for the rebate in August.

I'm still waiting. And everytime I call it the same excuse.

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Review
#1663667 Review #1663667 is a subjective opinion of poster.
Service
Lowes Rebate
Cons
  • Scam rebate offers
  • Difficult rebate process
Reason of review
Poor customer service
Loss
$50
Preferred solution
Send me the advertised rebate on my washer and dryer.
Tags
  • Rebate

Lowes in Center, Indiana - Rebate Ripoff

3.5
Details
Spent over 2,000 dollars on appliances. Submitted rebate same day...in February 2019. Told me the appliances were not compliant for rebate...which is not true. Told me I had to resubmit everything which I did. After I resubmitted everything I was told they couldn't pay because it took 6 weeks to process through their system so now it was past the rebate time constraints. I will never shop Lowes again. I have NEVER had a problem with Menards rebates. That is where I will shop from now on.
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4 comments
Anonymous
#1703031

If you are talking about the 11% rebate, appliances are excluded from that promotion.

Anonymous
#1695864

I MAKE IT A PRACTICE NOT TO BUY ANYTHING THAT HAS A REBATE THAT I HAVE TO WORRY ABOUT SENDING IN. IT'S NOT WORTH ALL OF THE HASSLE. THE WHOLE REASON THAT THEY HAVE REBATES IN THE FIRST PLACE INSTEAD OF JUST LOWERING THE PRICE IS BECAUSE THEY KNOW THAT THEY AREN'T GOING TO BE PAYING OUT A GOOD PERCENTAGE OF THE ONES THAT ARE SUBMITTED.

Anonymous
#1694915

If you never have problems at Menards why didn't you buy your appliances there?

Anonymous
#1693469

Hop over to the posts about Menards. Just take a look at how many complaints there are about their rebates. Seems like no matter where yow shop, rebates can be a problem.

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Review
#1545392 Review #1545392 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Not as described/ advertised

Lowes not paying large rebates on time

2.0
Details
Samsung 10% appliance rebate was approved for over $400 11 weeks ago and they still haven't sent out the VISA prepaid card. They claim that the rebate was so popular that they are running behind on sending them out but I wonder if the fact that Sept is the end of the fiscal year has anything to do with it. I've called once a week for the last 3 weeks and every time it's the same response, "you should get it by the end of the week".
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2 comments
Anonymous
#1755873

I am having the same issue, been almost 14 weeks now

Anonymous
#1759635
@Anonymous

File a complaint with the FTC. the FTC has fined companies for playing games with rebates. FTC.gov/complaint

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Review
#1655315 Review #1655315 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Order processing issue
This is an outright scam. I purchased your paint and was given my receipt and instructions on how to go online and claim a rebate. I went to the website, entered all of the information step by step; in fact it would not let me move forward to the next step until I...
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3 comments
Anonymous
#1716664

Same problem. I just got my reject letter in the mail. What a scam...

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Review
#1560891 Review #1560891 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
rebate scam
Loss
$15
Preferred solution
Let the company propose a solution

Lowes in Blaine, Minnesota - Rebate

1.0
Details
Rebate never received, but Lowe’s claimed it was used and spent. I purchased a $2500 John Deere lawn mower with the entire intent of using the $250 rebate on a bagger for the mower. There were other promotions, such as a trailer, but I waited for the rebate offer because I wanted a bagger. They can give very little info on the gift card except it was sent to my address 8/20 and used in Blaine on 8/25. I have store much closer and would not go to Blaine. 240.50 was used, which seems very intentional, as they would never have to provide any info. Lowe’s will do NOTHING. Several phone calls I have made with false promises. I am out $250!.
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Review
#1652603 Review #1652603 is a subjective opinion of poster.
Service
Lowes Rebate
Cons
  • Customer service not provided
Reason of review
Order processing issue

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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Lowes in Biloxi, Mississippi - Appliance rebate-really???

3.7
Details
Your $600 rebate only includes buying 2 appliances????.............I bought a refrigerator ($1500) that cost way more than what you require for 2 lesser ($396+) appliances! Not happy in Biloxi!
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Review
#1583954 Review #1583954 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
rebates
Preferred solution
Deliver product or service ordered