Product: Lowes Rebate Rating: 2 Stars Clear all filters (10 of 67 reviews match)
Filter by rating
filters
Product:
Rating:
1.7
Details
After buying 3 disposals in less than a year, i Upgraded to the best they had. They would no longer replace the old ones. The new one lasted exactly 1 month and they refused to repair or replace it because they said it was obviously installed incorrectly because I was...
View full review
1 comment
Anonymous
#1685933

Something sounds odd if you have gone through 4 disposers within a year. Are they being overloaded?

Run without water? My guess is that it is being abused rather than their being defective units.

Review
#1534105 Review #1534105 is a subjective opinion of poster.
Service
Lowes Rebate
Pros
  • Variety
  • Location
Cons
  • Customer support and quality of appliances
Reason of review
Poor customer service
Loss
$1400
Preferred solution
Trade with Home depot or other stores
Tags
  • Lowes Does Not Honor Warranties
1.5
Details
Should have received $40 and $10 gift cards from sherwin williams paint rebate said that it couldn’t verify my purchase even though I entered the receipt information correctly. Also unrelated but I have purchased a brand new riding mower that when they sent did not run...
View full review
1 comment
Anonymous
#1682246

Did you ever think that there might be user error if 2 mowers don't run right? Did you put oil in them?

Are you using fresh fuel rather than gas that has been sitting around for a long time? Are you using the choke properly?

Review
#1527704 Review #1527704 is a subjective opinion of poster.
Service
Lowes Rebate
2.2
Details
Buying a refrigerator. Employee told us we could used a competitor coupon. Decided to also open an account for the additional 5% when you use their credit card. Unlike Sears they wouldn’t “stack” the discounts. Even asked a store manager. So for a lousy $40 they gave...
View full review
1 comment
Anonymous
#1522563

Another consumer running off to the corner to cry and pout because they didn't want to follow the stores policy. Are you going to hold your breath until you turn blue as well?

After the time you spent shopping around and decided on Lowes and going through the steps you did, you are going to start all over again for $40. Doesn't make you sound any smarter than you think the store is.

Review
#1307898 Review #1307898 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Poor customer service
1.5
Details

Update by user Jul 25, 2018

Optics continue to be NOT GOOD on this issue: About July 12, 2018 we contacted Lowes Executive services, Public Relations, Investor Relations and the new President's admin. to explained what was expected - again. Still waiting for the appropriate thing to be done,...

View full review
Review
#1275626 Review #1275626 is a subjective opinion of poster.
Service
Lowes Rebate
Cons
  • Entire experience
Reason of review
Poor customer service
Loss
$314
Preferred solution
Full refund
Tags
  • No integrity
  • No Honesty
1.8
Details
We made this purchase due to the rebate promised as it was going to be used to cover expenses prior to the install. Lowe's does not care about customer service, and the only thing offered was for me to cancel the order, losing a good chunk of money I already paid. Scam, scam, scam. Avoid Lowes...
View full review
2 comments
Anonymous
#1573042

I was also scammed by Lowe's in a similar manner. I purchased three large appliances based on a promise of $100 rebate.

I submitted the rebate form and proper documentation. Trying to get Lowe's to honor the rebate has been a Kafka-esque nightmare.

View more comments
Review
#1232536 Review #1232536 is a subjective opinion of poster.
Service
Lowes Rebate
Cons
  • Failure to meet commitments
  • Lack of customer service
Reason of review
Rebate Scam
Loss
$2000
Preferred solution
Let the company propose a solution
Tags
  • Rebate Coupon Fraud
  • Rebate
  • Lies
1.8
Details
after many calls to the rebate center and tracking down receipts to the various stores from which the applianc after many hours of sending lowes copys of receipts and hours spent on the phone i still have not received my rebate for appliances purchased over the...
View full review
2 comments
Anonymous
#1493278

6//4/2018 Lowe's' is clearly heading into a new I don't care about the customer attitude. Calling Corporate Customer Care is useless lip service to no service approach.

At this time our Samsung front loader washer is protected under their 5 yr extended warranty. Did I say protected in a few more days it will be 1 month in a broken unable to use state.

The only customer justice is to inform the public and cease to give Lowe's any new business online or in there stores.Good luck with your Lowe's problems as they are all similar in nature. No Customer Service !

View more comments
Review
#1219263 Review #1219263 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Problems with payment
2.4
Details
Coupon reads as follows: "Get a $5 Lowes gift card by mail with your $15 Energizer battery purchase". That is all you can see from the packaging view. Once you buy the batteries and open the packaging, they tell you that this offer is before taxes. Had I known this...
View full review
Review
#1148128 Review #1148128 is a subjective opinion of poster.
Service
Lowes Rebate
Cons
  • See coment
Reason of review
Pricing issue
Preferred solution
Full refund
2.0
Details
Lowes in Martinsburg WV is the worst ever. No one will help customers, when asked they just tell you they don't know! I wanted to know about paint rebate and they knew nothing. I had to go online to research it. Then, at the checkout, the lady asked the customer before...
View full review
1 comment
Anonymous
#1333685

Sooo you knew about it and chose to lose out to prove a point?!?

Smooth....

Review
#1053223 Review #1053223 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Poor customer service
Resolved
2.0
Details

Update by user Apr 09, 2017

They finally sent my rebate card in the full amount owed.

Original review posted by user Mar 09, 2017

I purchased a refrigerator, stove, microwave, and dishwasher and was promised a rebate - its been so long I don't remember the specifics of what qualified but my rebate amount was $347.70. I filled out my paperwork in August 2016. I waited my 8 weeks and called. They...
View full review
Review
#1018763 Review #1018763 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Rebate
Loss
$348
Preferred solution
Let the company propose a solution

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Lowes Rebate Review

1.6
Details
I submitted a rebate form for the appliances I purchased and they said the appliances did not comply with rebate which was not true.
View full review
Review
#1008472 Review #1008472 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Not as described/ advertised