Product: Lowes Rebate Rating: 4 Stars Clear all filters (8 of 66 reviews match)
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Lowes in Biloxi, Mississippi - Appliance rebate-really???

3.7
Details
Your $600 rebate only includes buying 2 appliances????.............I bought a refrigerator ($1500) that cost way more than what you require for 2 lesser ($396+) appliances! Not happy in Biloxi!
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Review
#1583954 Review #1583954 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
rebates
Preferred solution
Deliver product or service ordered
3.5
Details
Spent over 2,000 dollars on appliances. Submitted rebate same day...in February 2019. Told me the appliances were not compliant for rebate...which is not true. Told me I had to resubmit everything which I did. After I resubmitted everything I was told they couldn't pay...
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4 comments
Anonymous
#1703031

If you are talking about the 11% rebate, appliances are excluded from that promotion.

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Review
#1545392 Review #1545392 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Not as described/ advertised
4.2
Details
Purchased two storm doors from Lowes on 3/20/19 during the 11% rebate program. Submitted the 11% rebate request online that same day. Total eligible receipt after discounts was $759.92. Just got our "rebate" back in the amount of $.75. We spend way too much money at...
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1 comment
Anonymous
#1679428

Were the doors in stock? Did you have them installed? If you look at the fine print on their rebate form you will find that special ordered products and installations are items not included in their rebate.

Review
#1523438 Review #1523438 is a subjective opinion of poster.
Service
Lowes Rebate
Pros
  • Local store personnel are great
Cons
  • Online customer service are unresponsive
Reason of review
Rebate not correct
Loss
$75
Preferred solution
I want my correct rebate

Lowes - NOT VERY GOOD?

3.6
Details
I SEND FOR MY REBATE ON 9/19/18 AND UP TO DATE I HAVE NOT RECIEVE D NO REBATE . MY NAME IS TOMAS CHAVEZ AND I BOUGHT A WASER AND DRYER FROM LOWES . I HAVE ALREADY FINISH PAYING FOR IT THANK YOU ANY WAY .I'LL BE SURE TO PASS ON TO MY FRIENDS
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Review
#1497870 Review #1497870 is a subjective opinion of poster.
Service
Lowes Rebate
3.6
Details
I purchased a washer and dryer in November during a rebate promotion. I submitted the documents the very next day. Lowe's can plainly see in their own system that my purchase met all the requirements for the promotion, which was a $100 Lowe's gift card, which I was...
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2 comments
Anonymous
#1622182

On 11/14/2018 we purchased a Samsung washer/dryer based upon a sign offering a $75 lowes store Gift card AND $200 rebate provided we bought the 4-piece bundle (washer/dryer/2 pedestals). Promo sign was very clear in its come-on and we paid for the "bundle".

The next day we submitted the rebate receipt. January 1, 2019 we still have nothing. A phone call to the rebate department yesterday confirmed their receipt of the rebate request and stated that a $75 gift card was approved and being processed. "Victor" stated that we did not qualify for the $200 rebate.

His English was so poor i really could not understand him. He said the advertisement of the rebates on the sign was meaningless.

Where I come this called "fraud in the inducement" and is illegal. I will follow up with a Consumer Protection agency.

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Review
#1424698 Review #1424698 is a subjective opinion of poster.
Service
Lowes Rebate
Pros
  • Selection of washer and dryer combos
  • Home delivery
Cons
  • Awful customer service after the sale
  • Shady business practices
  • Failure to follow through on promised gift card
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Lowes Bad SERVICE
  • Lowes Rebate
  • Lowes Rebate Not Honored
  • Lowes Lies
  • Lowes Does Not Honor Promotions
Resolved
4.1
Details
Now the ironic thing thing is the store I bought this stuff from said they did participate, was within the time period, the store also gave me the form to submit but also suggested I do it online and told me what to do, which I followed to the letter.. Home Depot here I come again. At least Home Depot knows how to handle rebates and provide customer service the Lowes...
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4 comments
Anonymous
#1489650

Consider any rebate you get a bonus. Read through the complaints about Home Depot, Menards and Lowes.

All will have complaints about rebates. For the most part they work but there will always be a few people that don't get their rebates for one reason or another.

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Review
#1266673 Review #1266673 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Not as described/ advertised
Loss
$5
Resolved
4.1
Details
Lowes - Misled by associates

Update by user Jun 18, 2018

Lowes refunded our purchase price.

Original review posted by user May 15, 2018

I was misled by Lowes associates that I earned a rebate on Olympic Maximum solid Stain by purchasing one at full price and the second at 50% off. The hanging sign advertising 50% off of second one is what drew our attention in the first place. We compared the sign with...
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5 comments
Anonymous
#1481956

The worst part of this is that you bought that Olympic crap! That's what you should REALLY be pissed off at!

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Review
#1256286 Review #1256286 is a subjective opinion of poster.
Service
Lowes Rebate
Cons
  • I was misled by associates
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Resolved
3.8
Details

Update by user May 31, 2018

After 5 months, several e-mails and resubmitting, I finally got my rebate. GEZ they did not make this easy.

Original review posted by user Jan 22, 2018

Due to past issues with Lowes, I was slowly coming back to them as customer service had improved. During Thanksgiving week of 2017 they advertised an 11% rebate on most items. Since they finally got their act together for our veterans discount I went ahead a bought a...
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9 comments
Anonymous
#1442571

Menards has much better rebate system and they run it every other week ...

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Review
#1174432 Review #1174432 is a subjective opinion of poster.
Service
Lowes Rebate
Cons
  • Being shuffled from one unit to another
Reason of review
Poor customer service
Loss
$60
Preferred solution
Deliver product or service ordered

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts